Webinars

Now more than ever it’s fundamentally important to support your staff to promote positive mental health and wellbeing. This webinar will delve into the reasons why good mental health is so important to every operator in the sector and discuss both the business and personal benefits. Attendees will be introduced to various factors which need […]

Join Seoud Bemath, Senior Customer Engagement Manager UK at EBSCO Information Services, our library provider who will be talking you through how to make the best use of the Institute of Hospitality library. Attend the event to gain a better understanding of how to search for articles and publications within the IoH Library. The IoH […]

Join Rupert Culme-Seymour MIH of On-Trade Consultancy and Phil Briffett of Wagestream for our first webinar of 2021! This Webinar explores the background to Wagestream’s proposition and how financial wellbeing & resilience will be the most important benefit a company can offer their employees in 2021.

Following the launch of DWF Law’s whitepaper ‘The future of the hospitality customer journey’, found here we are now holding a webinar in January to review any new opportunities or challenges facing the sector and what else organisations within the hospitality sector must take into consideration to reopen and reactivate effectively and safely in 2021. […]

This webinar will provide business owners, General Managers and HR Managers with an understanding of the impact of Brexit on the workforce and the new immigration system – EU nationals – Employer obligations – Sponsor licences – New immigration system

  There’s been a reset over the last 12 months on how customers engage with hospitality. Databases have been decimated and consumer behaviour has likely changed forever. There’s an opportunity to re-engage with your customers and to gain new customers. An opportunity to refresh your approach and think about long term customer engagement through loyalty. […]

2020 was a year rocked by COVID-19. Lockdowns, restrictions and concerns about catching coronavirus have had a real impact on how many people are visiting the places they would unquestionably have spent time in pre-COVID-19. On the ground, many organisations attest to the fact that they’re not as busy as ‘normal’ whether that’s due to […]