Hospitality Retention

Online Webinar Institute of Hospitality

IoH in partnership with Umbrella Insight. Join our Business Partner, Umbrella Insight as we look at how best can we retain our people. Hospitality recognises the same struggles such as […]

Free – $10

How Best to Communicate and Engage with your Hospitality Teams

Online Webinar Institute of Hospitality

How do you communicate effectively in the hospitality industry? Join Jo Meredith MIH, Mary Eniolu MIH, Liam Hatcher MIH MCIPD and Sarah Powell MIH MCIPD to discuss this and learn some tips for developing the skills needed for hospitality and tourism management. Webinars count towards your CPD activity and are free for members to attend.

Free – $10

Room to Reward meet the AIH Youth Council

Online Webinar Institute of Hospitality

***As this webinar is taking place shortly, you can no longer register to attend on-line.  If you would like to attend, please email joanne.smith@instituteofhospitality.org and we will send you a link with joining instructions.  Alternatively, a recording of this webinar will be available on our website shortly after 1.00pm today.*** Chosen by the AIH Youth […]

Free – $10

Develop and Implement Successful Service Recovery

Online Webinar Institute of Hospitality

Service is at the heart of hospitality, and the hospitality business focuses a considerable amount of time and money on getting it right. But what happens when things go wrong? How do you recover? Join our expert panel to discuss this subject and share some valuable insights. .fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > […]

Free – $10

Boost your Hotel Revenue with Winning Strategies

Online Webinar Institute of Hospitality

This summer has the potential to be a bumper one for the UK hotel industry, with all signs pointing to another staycation boom. But with the cost-of-living crisis continuing to hit profit margins hard, how can hotel operators capitalise on this opportunity AND maximise revenues? Join Stewart Moss, Managing Director of Zonal’s High-Level Software and […]

Free – $10

Help! I Don’t Know What to Order?!

Online Webinar Institute of Hospitality

Why might people be avoiding my restaurant? Join Annika James, Development Chef and Giles Conroy, Executive Chef from Oakland care to look at challenges in the industry for those with specialised diets and conditions. With an explanation of IDDSI & texture modification of food items for people who may have Swallowing difficulties. Attending this webinar […]

Free – $10

How to Avoid Tokenism within your Organisation

Online Webinar Institute of Hospitality

Join our EDI Lead Dorothea Jones MIH for a very important webinar on the subject of tokenism… Tokenism is the practise of making a concerted effort to include people from underrepresented groups. This is done in order to provide the impression of an inclusive working environment without looking at belonging and structures within an organisation […]

Free – $10

Contingency Planning in Hospitality

Online Webinar Institute of Hospitality

Having a plan is good, but what happens when things change unexpectedly? How do you create contingency plans to keep your business functioning? Join our expert panel; Sam Coulstock FIH, […]

Free – $10

The Class of 2023 – The IoH Graduate Membership

Online Webinar Institute of Hospitality

Find out more about the IoH Graduate membership benefits and special offer. For students, who are graduating in 2023 and are looking to start a successful career in hospitality, leisure or tourism. Join the IoH webinar to find out more about becoming a graduate member and hear from our IoH Professional Development team and IoH […]

Free

Continuing Professional Development in the Hospitality Industry

Online Webinar Institute of Hospitality

***As this webinar is taking place shortly, you can no longer register to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a […]

Free