Develop and Implement Successful Service Recovery

Online Webinar Institute of Hospitality

Service is at the heart of hospitality, and the hospitality business focuses a considerable amount of time and money on getting it right. But what happens when things go wrong? […]

Free – $10

IoH in Conversation | Diversity

IoH Online

IoH in Conversation | Managing the Generational Diversity in the Workplace Host: Mary Eniolu MIH, Founder & Owner of Can Do Academy Guest: Dorothea Jones MIH, Equality, Diversity & Inclusion (EDI) Lead at Institute of Hospitality Topic: Managing the Generational Diversity in the Workplace Join Mary Eniolu MIH who’ll be talking to our very own […]

Boost your Hotel Revenue with Winning Strategies

Online Webinar Institute of Hospitality

This summer has the potential to be a bumper one for the UK hotel industry, with all signs pointing to another staycation boom. But with the cost-of-living crisis continuing to […]

Free – $10

Help! I Don’t Know What to Order?!

Online Webinar Institute of Hospitality

Why might people be avoiding my restaurant? Join Annika James, Development Chef and Giles Conroy, Executive Chef from Oakland care to look at challenges in the industry for those with […]

Free – $10

How to Avoid Tokenism within your Organisation

Online Webinar Institute of Hospitality

Join our EDI Lead Dorothea Jones MIH for a very important webinar on the subject of tokenism… Tokenism is the practise of making a concerted effort to include people from […]

Free – $10

IoH in Conversation

IoH Online

IoH in Conversation | Confidence to create memorable experiences Host: Nicolas Medicamento MIH, CEO of Doctor Cocktail Ltd Guest: David Espinel, Owner and Founder of Grupo Espinel Topic: Confidence to create memorable experiences Join Nicolas Medicamento MIH who’ll be talking to David Espinel about how to create memorable experiences with confidence! Running fortnightly on Zoom, IoH […]

Contingency Planning in Hospitality

Online Webinar Institute of Hospitality

Having a plan is good, but what happens when things change unexpectedly? How do you create contingency plans to keep your business functioning? Join our expert panel; Sam Coulstock FIH, […]

Free – $10

IoH in Conversation

IoH Online

IoH in Conversation | Infrastructure of hotels in the next five to ten years Host: Christopher White MIH, Bellman Captain at Westin Bear Mountain Resort & Spa Guest: Simon Coulson, Director of Human Resources at Hotel Café Royal Topic: Infrastructure of hotels in the next 5 to 10 years Join Christopher White MIH who’ll be […]

The Class of 2023 – The IoH Graduate Membership

Online Webinar Institute of Hospitality

Find out more about the IoH Graduate membership benefits and special offer. For students, who are graduating in 2023 and are looking to start a successful career in hospitality, leisure […]

Free

Continuing Professional Development in the Hospitality Industry

Online Webinar Institute of Hospitality

***As this webinar is taking place shortly, you can no longer register to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a […]

Free