IoH in Conversation | Employees benefits

IoH Online

IoH in Conversation | Employees benefits boost employees’ engagement Host: Basel Jabri MIH, Head of Human Resources at Canopy by Hilton London City Hotel. Guest: Idy Udo, Senior Executive Assistant and Group People and Culture Manager at 4C Group. Topic: Employees benefits boost employees’ engagement. Running fortnightly on Zoom, IoH in Conversation is open to anyone […]

Room to Reward meet the AIH Youth Council

Online Webinar Institute of Hospitality

***As this webinar is taking place shortly, you can no longer register to attend on-line.  If you would like to attend, please email joanne.smith@instituteofhospitality.org and we will send you a link with joining instructions.  Alternatively, a recording of this webinar will be available on our website shortly after 1.00pm today.*** Chosen by the AIH Youth […]

Free – $10

IoH in Conversation | Networking like a Pro

IoH Online

IoH in Conversation | Networking like a Pro Host: Francisco Macedo FIH, Group Operations Director at Iconic Luxury Hotels & Cliveden House General Manager Guest: Mark Taylor FIH, Director at bloom foodservice Topic: Networking like a Pro Join the Chair and vice Chair of our South East Region for our second in Conversation in April, […]

Develop and Implement Successful Service Recovery

Online Webinar Institute of Hospitality

Service is at the heart of hospitality, and the hospitality business focuses a considerable amount of time and money on getting it right. But what happens when things go wrong? How do you recover? Join our expert panel to discuss this subject and share some valuable insights. .fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > […]

Free – $10

IoH in Conversation | Diversity

IoH Online

IoH in Conversation | Managing the Generational Diversity in the Workplace Host: Mary Eniolu MIH, Founder & Owner of Can Do Academy Guest: Dorothea Jones MIH, Equality, Diversity & Inclusion (EDI) Lead at Institute of Hospitality Topic: Managing the Generational Diversity in the Workplace Join Mary Eniolu MIH who’ll be talking to our very own […]

Boost your Hotel Revenue with Winning Strategies

Online Webinar Institute of Hospitality

This summer has the potential to be a bumper one for the UK hotel industry, with all signs pointing to another staycation boom. But with the cost-of-living crisis continuing to hit profit margins hard, how can hotel operators capitalise on this opportunity AND maximise revenues? Join Stewart Moss, Managing Director of Zonal’s High-Level Software and […]

Free – $10

Help! I Don’t Know What to Order?!

Online Webinar Institute of Hospitality

Why might people be avoiding my restaurant? Join Annika James, Development Chef and Giles Conroy, Executive Chef from Oakland care to look at challenges in the industry for those with specialised diets and conditions. With an explanation of IDDSI & texture modification of food items for people who may have Swallowing difficulties. Attending this webinar […]

Free – $10

How to Avoid Tokenism within your Organisation

Online Webinar Institute of Hospitality

Join our EDI Lead Dorothea Jones MIH for a very important webinar on the subject of tokenism… Tokenism is the practise of making a concerted effort to include people from […]

Free – $10

IoH in Conversation

IoH Online

IoH in Conversation | Confidence to create memorable experiences Host: Nicolas Medicamento MIH, CEO of Doctor Cocktail Ltd Guest: David Espinel, Owner and Founder of Grupo Espinel Topic: Confidence to create […]

Contingency Planning in Hospitality

Online Webinar Institute of Hospitality

Having a plan is good, but what happens when things change unexpectedly? How do you create contingency plans to keep your business functioning? Join our expert panel; Sam Coulstock FIH, […]

Free – $10