How Best to Communicate and Engage with your Hospitality Teams

Online Webinar Institute of Hospitality

How do you communicate effectively in the hospitality industry? Join Jo Meredith MIH, Mary Eniolu MIH, Liam Hatcher MIH MCIPD and Sarah Powell MIH MCIPD to discuss this and learn […]

Free – $10

IoH in Conversation | Employees benefits

IoH Online

IoH in Conversation | Employees benefits boost employees’ engagement Host: Basel Jabri MIH, Head of Human Resources at Canopy by Hilton London City Hotel. Guest: Idy Udo, Senior Executive Assistant […]

Room to Reward meet the AIH Youth Council

Online Webinar Institute of Hospitality

***As this webinar is taking place shortly, you can no longer register to attend on-line.  If you would like to attend, please email joanne.smith@instituteofhospitality.org and we will send you a […]

Free – $10

IoH in Conversation | Networking like a Pro

IoH Online

IoH in Conversation | Networking like a Pro Host: Francisco Macedo FIH, Group Operations Director at Iconic Luxury Hotels & Cliveden House General Manager Guest: Mark Taylor FIH, Director at […]

Develop and Implement Successful Service Recovery

Online Webinar Institute of Hospitality

Service is at the heart of hospitality, and the hospitality business focuses a considerable amount of time and money on getting it right. But what happens when things go wrong? […]

Free – $10

IoH in Conversation | Diversity

IoH Online

IoH in Conversation | Managing the Generational Diversity in the Workplace Host: Mary Eniolu MIH, Founder & Owner of Can Do Academy Guest: Dorothea Jones MIH, Equality, Diversity & Inclusion […]

Boost your Hotel Revenue with Winning Strategies

Online Webinar Institute of Hospitality

This summer has the potential to be a bumper one for the UK hotel industry, with all signs pointing to another staycation boom. But with the cost-of-living crisis continuing to […]

Free – $10

Help! I Don’t Know What to Order?!

Online Webinar Institute of Hospitality

Why might people be avoiding my restaurant? Join Annika James, Development Chef and Giles Conroy, Executive Chef from Oakland care to look at challenges in the industry for those with […]

Free – $10

How to Avoid Tokenism within your Organisation

Online Webinar Institute of Hospitality

Join our EDI Lead Dorothea Jones MIH for a very important webinar on the subject of tokenism… Tokenism is the practise of making a concerted effort to include people from underrepresented groups. This is done in order to provide the impression of an inclusive working environment without looking at belonging and structures within an organisation […]

Free – $10

IoH in Conversation

IoH Online

IoH in Conversation | Confidence to create memorable experiences Host: Nicolas Medicamento MIH, CEO of Doctor Cocktail Ltd Guest: David Espinel, Owner and Founder of Grupo Espinel Topic: Confidence to create memorable experiences Join Nicolas Medicamento MIH who’ll be talking to David Espinel about how to create memorable experiences with confidence! Running fortnightly on Zoom, IoH […]