CPD event

Service is at the heart of hospitality, and the hospitality business focuses a considerable amount of time and money on getting it right. But what happens when things go wrong? How do you recover? Join our expert panel to discuss this subject and share some valuable insights. .fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > […]

This summer has the potential to be a bumper one for the UK hotel industry, with all signs pointing to another staycation boom. But with the cost-of-living crisis continuing to hit profit margins hard, how can hotel operators capitalise on this opportunity AND maximise revenues? Join Stewart Moss, Managing Director of Zonal’s High-Level Software and […]

Why might people be avoiding my restaurant? Join Annika James, Development Chef and Giles Conroy, Executive Chef from Oakland care to look at challenges in the industry for those with specialised diets and conditions. With an explanation of IDDSI & texture modification of food items for people who may have Swallowing difficulties. Attending this webinar […]

Join our EDI Lead Dorothea Jones MIH for a very important webinar on the subject of tokenism… Tokenism is the practise of making a concerted effort to include people from […]

Having a plan is good, but what happens when things change unexpectedly? How do you create contingency plans to keep your business functioning? Join our expert panel; Sam Coulstock FIH, […]

***As this webinar is taking place shortly, you can no longer register to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a […]