Service is at the heart of hospitality, and the hospitality business focuses a considerable amount of time and money on getting it right. But what happens when things go wrong? […]
IoH in Conversation | Managing the Generational Diversity in the Workplace Host: Mary Eniolu MIH, Founder & Owner of Can Do Academy Guest: Dorothea Jones MIH, Equality, Diversity & Inclusion […]
This summer has the potential to be a bumper one for the UK hotel industry, with all signs pointing to another staycation boom. But with the cost-of-living crisis continuing to […]
Why might people be avoiding my restaurant? Join Annika James, Development Chef and Giles Conroy, Executive Chef from Oakland care to look at challenges in the industry for those with […]
Join our EDI Lead Dorothea Jones MIH for a very important webinar on the subject of tokenism… Tokenism is the practise of making a concerted effort to include people from […]
IoH in Conversation | Confidence to create memorable experiences Host: Nicolas Medicamento MIH, CEO of Doctor Cocktail Ltd Guest: David Espinel, Owner and Founder of Grupo Espinel Topic: Confidence to create […]
Having a plan is good, but what happens when things change unexpectedly? How do you create contingency plans to keep your business functioning? Join our expert panel; Sam Coulstock FIH, James Godwin FIH, Mark Keith MSc FIH, Irantha Duwage MIH and Amanda Coleman, to discuss, share ideas and learn from each other. Attending IoH Webinars […]
IoH in Conversation | Infrastructure of hotels in the next five to ten years Host: Christopher White MIH, Bellman Captain at Westin Bear Mountain Resort & Spa Guest: Simon Coulson, Director of Human Resources at Hotel Café Royal Topic: Infrastructure of hotels in the next 5 to 10 years Join Christopher White MIH who’ll be […]
Find out more about the IoH Graduate membership benefits and special offer. For students, who are graduating in 2023 and are looking to start a successful career in hospitality, leisure or tourism. Join the IoH webinar to find out more about becoming a graduate member and hear from our IoH Professional Development team and IoH […]
***As this webinar is taking place shortly, you can no longer register to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions. Alternatively, a recording of this webinar will be available on our website shortly after 4.00pm*** What is CPD and why is it important to you? Continuing Professional […]
