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The HSMAI Leadership day
Chesterfield Mayfair Hotel 35 Charles St, Mayfair, London, United KingdomThe HSMAI Leadership day will take place at Chesterfield Mayfair Hotel in London on September 12th The Leadership Day is an internal event, just for our Advisory Board members from the industry, staff and the sponsors for the event. The Leadership Day gives HSMAI Europe volunteers the opportunity to discuss and analyze the industry’s organizational challenges together […]
HSMAI Curate
Claridge’s Brook St, Mayfair, London, United KingdomWith great pleasure HSMAI Region Europe would like to invite you to attend the Curate. By invitation only Thursday, 13th of September 2018 9.00 AM – 3.00 PM Claridge’s, London The moderator for the day: Frank Fiskers, former CEO, Scandic Hotels. He is now a member of the Scandic’s Board of Directors After the success […]
The HSMAI Day UK
the Chesterfield Mayfair Hotel, London 35 Charles St, Mayfair, London, United KingdomWelcome to The HSMAI Day UK Chesterfield Mayfair Hotel Friday 14 September from from 08:30-17:00 A full-day conference intended to provide you and your team an overview of current industry developments, focusing on subjects HSMAI considers important to put on the industry’s agenda. One of this year’s topic is Winning for customers and company culture through HSMAI […]
HSMAI Service Pledge – Join us to develop your company’s Service Pledge
the Chesterfield Mayfair Hotel, London 35 Charles St, Mayfair, London, United KingdomWINNING FOR CUSTOMERS – THE HSMAI SERVICE PLEDGE PROGRAM The HSMAI Service Pledge programme give you the opportunity to review your strengths and put in place well researched actions to plug and customer experience gaps. Where it makes a difference to your results. The margins for error is becoming much smaller. Companies like Tripadvisor, Trivago […]
The Hotel Show Dubai
Dubai World Trade Centre , United Arab EmiratesWELCOME TO THE REGION'S LARGEST HOSPITALITY EVENT The Hotel Show Dubai, the largest, longest-standing and most prestigious hospitality trade event in the Middle East and Africa will return in 2018 for its nineteenth edition. As the flagship event of our impressive hospitality portfolio, which includes The Hotel Show Saudi Arabia and The Hotel Show Africa, […]
The Leisure Show
Dubai World Trade Centre , United Arab EmiratesWELCOME TO THE LEISURE SHOW The region s premier exhibition for the leisure, sports, and resorts industry, The Leisure Show returns in 2018 for its sixth edition. As an integral part of our hospitality portfolio that boasts of established events such as The Hotel Show Dubai and The Hotel Show Saudi Arabia, The Leisure Show […]
Ahoy Gastvrij Rotterdam
Rotterdam Ahoy Ahoyweg 10, Rotterdam, NetherlandsAhoy Gastvrij in Rotterdam will take place Tuesday September 18th at Ahoy Gastvrij Rotterdam. This will be a very inspiring ‘hands-on’ event with Wouter de Vries jr. as speaker. It is free to attend for HSMAI members. For non HSMAI members the price is 125 euro ex. VAT. Sign up today! Program: 14.00 – 14.30: Registration […]
Hotel Management Singapore Summit 2018
RevPAR in Singapore has been on a slight downward trend since 2014, leading to reduced operational profit for most. Nonetheless, there are reasons to be optimistic in 2018. From this year onwards, slower development pace will provide the much needed buffer to the industry. It will allow hoteliers to redirect their efforts into reinventing their […]
Customer Experience Exchange for Travel and Hospitality
Build the strategy. Wow the customer. Drive the profit. Now in its 3rd year, the CX Travel and Hospitality Exchange is bigger and better than ever! We are now in full swing of the digital revolution, and embracing new technology early may be the perfect way to impress your customers and stand out from the […]