The HSMAI Leadership day - Events The HSMAI Leadership day - Events
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The HSMAI Leadership day

The HSMAI Leadership day will take place at Chesterfield Mayfair Hotel in London on September 12th

The Leadership Day is an internal event, just for our Advisory Board members from the industry, staff and the sponsors for the event.

The Leadership Day gives HSMAI Europe volunteers the opportunity to discuss and analyze the industry’s organizational challenges together with their peers in the hospitality industry. The day starts with members of all HSMAI Region Europe Advisory Boards gathering together to discuss current trends and challenges of the industry.

The program will start at 11 am with the separate meetings of all six Advisory Boards, including the two new ones Innovation and Culture & People. The second part of the day and evening they will share the outcome of these respective meetings, since HSMAI is working more and more across disciplines and less in silos. The day is followed by a reception/dinner.

Please sign up here for the Leadership Day:


Time What
10:30-11:00 Registration Networking coffee
11:15-11:25 Welcome by Ingunn Hofseth, President & CEO, HSMAI Region Europe




The Moderator for the day is:

Steven Dow, Vice President of Revenue Management – Europe, Diamond Resorts and Vice Chair for HSMAI Region Europe Revenue Management Advisory Board


11:25-12:00 Personal introduction by all attendees

The program will start with separate meetings of the six Advisory Boards.
All meetings will take place in the same room. One round table per Advisory Board.
The Advisory Board meetings are opportunities for top executives to engage in a highly interactive roundtable format unique to HSMAI Region Europe, facilitating a deeper understanding of the factors driving change, and enabling them to find answers specific to their own business.

Part of the topics will be:

* What are the top issues facing your discipline today?
* If your business’ priorities have changes in the last year, what have you shifted away from, and to?
* What components and competences need HSMAI’s attention?
* What is the next thing coming at us? Is it an opportunity, or a challenge?
* Commercial Summer Camps 2019

Including working lunch: 13:00 – 13.30

15:00- 15:30 Coffee break                                                                                                                                               
15:30-16:00 Meet some of our sponsors: 
“Technology in the Hospitality Industry” – Heuvelman Sound & Vision

By Frank Jongbloets, Commercial Manager and Steven Zegelaar, Marketing Manager


IDeaS, by Guy Barnes, Director Strategic Accounts, EMEA
OTA Insight, by Gino Engels, CCO and Co-Founder                    
TripAdvisor, by Adrian Hands, Sr Sales Director, Enterprise Accounts EMEA                  
16.00-16.10 Update on the HSMAI Region Europe – Digital Expert

By Margitte Verkruijsse-Reiner, Project Manager, Digital Expert program, HSMAI Region Europe

16:10 – 18:45

Presentation of the outcome of the Advisory Boards meetings to all attendees, followed by an interactive debate across disciplines.
Sales Sales Advisory Board – Anant Vithlani, Vice President Sales, Nordic Choice Hotels and Chair of the HSMAI Region Europe Sales Advisory Board

Culture & People

Culture & People Advisory Board – Victoria Roos-Olsson, Senior Leadership Consultant, FranklinCovey and member of the HSMAI Region Europe Culture & People Advisory Board
Innovation Innovation Advisory Board – Morten Rynning, Founder, Aispot, and member of the HSMAI Region Europe Innovation Advisory Board
Marketing Marketing Advisory Board – Paul Mulcahy, Senior Vice President Commercial, Mövenpick and Chair of the HSMAI Region Europe Marketing Advisory Board
Distribution Distribution Advisory Board – Nina Nieminen, Director of Revenue management and distribution SOKOS Hotels – SOK Travel and Hospitality Industry Chain Management and Chair of the HSMAI Region Europe Distribution Advisory Board


Revenue Management Advisory Board – Steven Dow, Vice President of Revenue Management – Europe, Diamond Resorts and Vice Chair of the HSMAI Region Europe Revenue Management Advisory Board
18:45 – 19:00 Presentation of the selected task force for the HSMAI Region Europe
– Commercial Summer Camp 2019.                                                                                                             
19:00 – 21:30 Reception & Dinner @ The Chesterfield Mayfair Hotel

A big thank you to our partners for the Leadership Day






September 12 2018


Date: 12-9-2018
Time: 11:00 am - 9:30 pm
Event Categories: , , , , , , ,
Website: Visit Event Website


Chesterfield Mayfair Hotel

35 Charles St, Mayfair
London, W1J 5EB United Kingdom

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HSMAI Region Europe