The tourism and hospitality industry is evolving at unprecedented speed, driven by shifting guest expectations, rapid technological advances, and the urgent need for sustainable practices. In this CPD-accredited webinar, a panel of leading experts will explore the bold strategies that will define the sector’s next era. From harnessing AI to enhance the customer journey, to […]

In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences. Consumer behaviour is shifting towards going out earlier, with the new preferred start time for consumers’ bookings at restaurants, pubs and bars now sitting at 6:12pm. This marks a continuance of a trend that started post-pandemic, with consumers increasingly favouring […]