How Inclusive is Your Business?

Online Webinar Institute of Hospitality

In this webinar we hear from Lorraine Copes, founder of Be Inclusive Hospitality and how the absence of Black, Asian and Minority Ethnic people within positions of influence, or seniority in our industry has consistently been a visible problem throughout her career. Lorraine is keen to help change the narrative for those impacted by the […]

Free – $10

Spotlight on Sector Support

IoH sussex online

Our Sussex branch have spent the past year throughout the pandemic supporting and inspiring our Hospitality family and as we approach the reopening date for the sector, which after a long period of time in ‘lockdown hibernation’, may be a worrying transition for many, they want to put a spotlight on a variety of different […]

How to Create a Lasting Impression with Proper In-Room Tea and Coffee

Online Webinar Institute of Hospitality

We know hoteliers put attention into every detail of their guest experience right down to in-room refreshments. In this webinar, the Taylors team will be discussing why not all tea and coffee is the same, how to make a lasting impression with in-room refreshments, and why coffee bags are a game-changing format for hotels. Those […]

Free – $10

Driving Loyalty and Preference Through Service

Online Webinar Institute of Hospitality

Learn how to use service to elevate your customer experience to improve loyalty and performance through delivering the basics consistently and then designing a few service moments that matter.

Free – $10

Keep the Faith in Hospitality – Student Forum

An exciting online Passion 4 Hospitality event for students, arranged by the Institute of Hospitality. The 90 minute webinar will discuss and review the merits and rewards of the global hospitality industry with a high profile panel discussing career opportunities available this year. Key Note speaker Scott Harper FIH, Chief Operating Officer of  Malmaison and […]

Why You’re Not Just a ‘Team Player’ – Cultivating Your Personal Brand

IoH Thames Valley online

With mass redundancies and hundreds, if not thousands, of applicants for each new job vacancy; the world of recruitment has become that much harder to stand out from the crowd. Regardless of how we can showcase our skills and experience at interview stage, many of us struggle to get past the initial glance at our […]

Revenue Optimisation considerations for hotel re-openings

Online IoH London Branch

Join the IoH London Branch for their event Revenue Optimisation considerations for hotel re-openings They will be joined by a live panel: Jutta Moore – Owner of Moore Hotel Consulting Inna […]

Using LinkedIn for Proactivity

Online Webinar Institute of Hospitality

There are 766 million LinkedIn users across the world. 90 million of them are senior-level influencers and 63 million of them are in decision-making positions. Plus, 92% of B2B marketers […]

Free – $10