In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences. Consumer behaviour is shifting towards going out earlier, with the new preferred start time for consumers’ bookings at restaurants, pubs and bars now sitting at 6:12pm. This marks a continuance of a trend that started post-pandemic, with consumers increasingly favouring […]
In an industry built on people and experiences, exceptional service leadership is the true differentiator. This webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and […]
As the hospitality sector prepares to navigate the new fiscal landscape, our expert panel breaks down what the latest UK Budget means for operators, investors, and business leaders. Join Head of Professional Development Aymen Fetouak MIH, IoH CEO Robert Richardson FIH MI, IoH Chair Martin Traynor OBE FIH, Chair of the Night Time Industries Association […]
The hospitality industry is built on people, yet long hours, high pressure environments, and constant customer expectations can take a serious toll on wellbeing. This webinar brings together senior leaders […]
The benefit of having a Carbon Reduction Plan in Hospitality and how to start the journey to track and reduce your emissions. About Green Ibex: Green Ibex was founded (in […]