Elevate Hospitality through sustainability. As this webinar is starting shortly, you can no longer register to join on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining […]
In today’s rapidly evolving hospitality landscape, organisations must go beyond service standards to cultivate workplaces that empower individuals and nurture resilient, values-driven cultures. This webinar brings together a panel of academic and industry leaders to explore how people-first strategies can drive innovation, inclusivity, and long-term success in tourism and hospitality. Join our panel of industry […]
***As this webinar is taking place shortly, you can no longer register to attend on-line. If you would like to register to attend, please email joanne.smith@instituteofhospitality.org and we will send you a link with joining instructions.*** Join our Midlands Region for an exciting webinar where we’ll explore the world of skills, training, and government support. […]
Join our expert panel for an insightful webinar on unlocking the secrets of financial success in hospitality. Rya White AIH, DEIB Lead at the Institute of Hospitality hosts our September webinar and hears from Andy Morris FIH of Enhance Hospitality, Natalie Lovegrove MIH or Entegra, Michelle Parnham of Avendra International and Chris Wardle FIH of […]
Supporting Hospitality Apprenticeships Week | 29th September – 5th October 2025 We’re in the midst of the biggest shake-up to apprenticeships since the introduction of the Apprenticeship Levy in 2017 – and hospitality employers need to be prepared. Join our Head of Professional Development, Aymen Fetouak MIH, as he welcomes Jill Whittaker OBE FIH, Executive […]
The tourism and hospitality industry is evolving at unprecedented speed, driven by shifting guest expectations, rapid technological advances, and the urgent need for sustainable practices. In this CPD-accredited webinar, a panel of leading experts will explore the bold strategies that will define the sector’s next era. From harnessing AI to enhance the customer journey, to […]
In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences. Consumer behaviour is shifting towards going out earlier, with the new preferred start time for consumers’ bookings at restaurants, pubs and bars now sitting at 6:12pm. This marks a continuance of a trend that started post-pandemic, with consumers increasingly favouring […]
In an industry built on people and experiences, exceptional service leadership is the true differentiator. This webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and […]
As the hospitality sector prepares to navigate the new fiscal landscape, our expert panel breaks down what the latest UK Budget means for operators, investors, and business leaders. Join Head of Professional Development Aymen Fetouak MIH, IoH CEO Robert Richardson FIH MI, IoH Chair Martin Traynor OBE FIH, Chair of the Night Time Industries Association […]
The hospitality industry is built on people, yet long hours, high pressure environments, and constant customer expectations can take a serious toll on wellbeing. This webinar brings together senior leaders […]