Using ambience as a tool for upselling in hospitality can create a memorable and emotionally engaging guest experience that encourages guests to spend more. Here we will discuss some ways […]
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‘A Masterclass in Finance – Navigating the Restaurant Manager of the Year 2025 Financial Task’ hosted by Sarah Peters FIH, Head of Commercial and Events at The IoH and led […]
***As this webinar is taking place shortly, you can no longer register to join on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions. Alternatively, a […]
Workplace bullying and harassment can undermine team morale, reduce productivity and create a toxic environment that hinders success. Addressing these issues effectively requires more than just awareness – it calls […]
IoH in Conversation | Food Allergens – Chefs and Managers working together for a better service delivery Join our recent IoH Broadsheet writer Daniel Ayton FIH of Chefbytes and his […]
Step into the future of the Experience Economy! Join us for an inspiring webinar, ‘Transforming the Experience Economy: Leveraging Innovative Technology for the Future’, where we’ll explore how cutting-edge technologies […]
Join the IoH’s London Region on 18 March 2025 for a very special networking event in collaboration with Trip Advisor. Taking place directly after the London Region’s AGM, in the iconic fifth floor Bar at Harvey Nichols in London, guests will enjoy drinks and canapés, and get a chance to mingle with other hospitality professionals. […]
Unlock the Power of Accessibility in the Experience Economy. Join us for an insightful webinar on how to design and deliver truly inclusive experiences that resonate with every customer. In […]
Elevate Hospitality through sustainability. Join us for an inspiring webinar on how to seamlessly integrate sustainability into hospitality and visitor experience management. Today’s travellers seek meaningful, eco-conscious experiences, making sustainability […]
