In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences. Consumer behaviour is shifting towards going out earlier, with the new preferred start time for […]

In an industry built on people and experiences, exceptional service leadership is the true differentiator. This webinar brings together leading voices from across tourism and hospitality to explore what it […]

As the hospitality sector prepares to navigate the new fiscal landscape, our expert panel breaks down what the latest UK Budget means for operators, investors, and business leaders. Join Head […]

Mentoring has become one of the most powerful development tools in today’s hospitality landscape, supporting professionals at every level through guidance, confidence-building and personalised growth. In this session, we open […]

The hospitality industry is built on people, yet long hours, high pressure environments, and constant customer expectations can take a serious toll on wellbeing. Join us for our first webinar […]

In this webinar, you’ll learn the benefit of having a Carbon Reduction Plan in Hospitality and how to start the journey to track and reduce your emissions. The Institute’s Head of Professional Development Aymen Fetouak MIH will be joined by Jonathan Jones and Peta Day of Green Ibex. About Green Ibex: Green Ibex  was founded […]

Join us on 10 February for a webinar on AI and Automation in Hospitality AI automation is no longer a future concept, it is already reshaping how hospitality businesses operate, […]

CVs in hospitality are changing. In a sector shaped by skills shortages, evolving roles, technology, and shifting expectations, standing out on paper now requires far more than listing job titles […]