Institute of Hospitality Mentors’ Meeting

We are holding another open online forum for all mentors past and present at 11am (GMT) on Wednesday 31 March. This is an opportunity to share between us the success, wins and challenges of the programme, both in the actual “technical” process and the relationship with your mentee. To register for this free event, please […]

Personalize guest communication to drive incremental revenue using CRM & upselling

Join the live webinar: Personalize guest communication to drive incremental revenue using CRM & upselling John Seaton, Chief Revenue Officer, Cendyn; Chetan Patel, Vice President of Digital & CRM at Onyx Hospitality Group and Erik Tengen, co-founder of Oaky will be discussing how hotels can leverage the integration throughout the guest journey in a live […]

Reopening Edinburgh’s The Royal Yacht Britannia and its own award-winning luxury hotel Fingal

The IoH Scotland Branch invite you to join them on Tuesday 6 April 2021 for their webinar: Reopening Edinburgh’s The Royal Yacht Britannia and its own award-winning luxury hotel Fingal. Event overview: Welcome and introduction from IoH Scotland Branch Chairman Gordon Mackintosh MIH to this informal afternoon tea event and to Andrew Thomson MA MIH, Head […]

Asset Protection: Investing in Hospitality Sales Teams

Webinar

Free Webinar United Arab Emirates | HSMAI ME with Knowland Experts project the industry will recapture 80% of demand by the end of 2021. Now is the time for asset owners and managers to stimulate growth by re-engaging sales teams or get left behind. Special guest: Kristi White, VP of Product Management at Knowland. Find out […]

Spotlight on Sector Support

IoH sussex online

Our Sussex branch have spent the past year throughout the pandemic supporting and inspiring our Hospitality family and as we approach the reopening date for the sector, which after a […]

HSMAI Europe Channel

Virtual

HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams. Exploring the beauty of focus in a strong hotel brand Tuesday April 13 from 2:00 pm – 3:00 pm CET During this interactive session, we will follow the captivating story of the creation of the quintessential Amerikalinjen brand […]

HSMAI Europe Channel

Virtual

Live TV Shows with interesting guests/topics. Local debates/webinars in several regions like the Nordics, Germany, Holland, UK, Spain, France and other countries in Europe. Topic: To be confirmed. Press here to see our previous live streams.

How to Create a Lasting Impression with Proper In-Room Tea and Coffee

Online Webinar Institute of Hospitality

We know hoteliers put attention into every detail of their guest experience right down to in-room refreshments. In this webinar, the Taylors team will be discussing why not all tea and coffee is the same, how to make a lasting impression with in-room refreshments, and why coffee bags are a game-changing format for hotels. Those […]

Free – $10

IoH Sussex Branch | AGM 2021

You are invited to join the IoH Sussex Branch for our Virtual AGM which we are holding on Wednesday 14 April 2021 at 6pm. We do hope you can attend, please see below links to all the information required for the meeting. Main Account Financial Statement 2020  Friends Account Financial Statement 2020 AGM Agenda 2021 AGM […]