Join the live webinar: Personalize guest communication to drive incremental revenue using CRM & upselling John Seaton, Chief Revenue Officer, Cendyn; Chetan Patel, Vice President of Digital & CRM at Onyx Hospitality Group and Erik Tengen, co-founder of Oaky will be discussing how hotels can leverage the integration throughout the guest journey in a live […]
The IoH Scotland Branch invite you to join them on Tuesday 6 April 2021 for their webinar: Reopening Edinburgh’s The Royal Yacht Britannia and its own award-winning luxury hotel Fingal. Event […]
Free Webinar United Arab Emirates | HSMAI ME with Knowland Experts project the industry will recapture 80% of demand by the end of 2021. Now is the time for asset owners and managers to stimulate growth by re-engaging sales teams or get left behind. Special guest: Kristi White, VP of Product Management at Knowland. Find out […]
Our Sussex branch have spent the past year throughout the pandemic supporting and inspiring our Hospitality family and as we approach the reopening date for the sector, which after a […]
Live TV Shows with interesting guests/topics. Local debates/webinars in several regions like the Nordics, Germany, Holland, UK, Spain, France and other countries in Europe. Topic: To be confirmed. Press here to see our previous live streams.
HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams. Exploring the beauty of focus in a strong hotel brand Tuesday April 13 from 2:00 pm – 3:00 pm CET During this interactive session, we will follow the captivating story of the creation of the quintessential Amerikalinjen brand […]
We know hoteliers put attention into every detail of their guest experience right down to in-room refreshments. In this webinar, the Taylors team will be discussing why not all tea […]
You are invited to join the IoH Sussex Branch for our Virtual AGM which we are holding on Wednesday 14 April 2021 at 6pm. We do hope you can attend, please see below links to all the information required for the meeting. Main Account Financial Statement 2020 Friends Account Financial Statement 2020 AGM Agenda 2021 AGM […]
HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams.
Learn how to use service to elevate your customer experience to improve loyalty and performance through delivering the basics consistently and then designing a few service moments that matter.
