Spotlight on Sector Support

IoH sussex online

Our Sussex branch have spent the past year throughout the pandemic supporting and inspiring our Hospitality family and as we approach the reopening date for the sector, which after a […]

HSMAI Europe Channel

Virtual

Live TV Shows with interesting guests/topics. Local debates/webinars in several regions like the Nordics, Germany, Holland, UK, Spain, France and other countries in Europe. Topic: To be confirmed. Press here to see our previous live streams.

HSMAI Europe Channel

Virtual

HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams. Exploring the beauty of focus in a strong hotel brand Tuesday April 13 from 2:00 pm – 3:00 pm CET During this interactive session, we will follow the captivating story of the creation of the quintessential Amerikalinjen brand […]

IoH Sussex Branch | AGM 2021

You are invited to join the IoH Sussex Branch for our Virtual AGM which we are holding on Wednesday 14 April 2021 at 6pm. We do hope you can attend, please see below links to all the information required for the meeting. Main Account Financial Statement 2020  Friends Account Financial Statement 2020 AGM Agenda 2021 AGM […]

HSMAI Europe Channel

Virtual

HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams.

Driving Loyalty and Preference Through Service

Online Webinar Institute of Hospitality

Learn how to use service to elevate your customer experience to improve loyalty and performance through delivering the basics consistently and then designing a few service moments that matter.

Free – $10

Insight from the Returning Customer

IoH Online Midlands Branch

The IoH Midlands Branch would like to invite you to join them at their event: Insight from the Returning Customer. As venues begin to open in April, they look at what our guest expectations will be, how we can prepare for this and what plans are already in place to exceed guest expectations. They will […]