Brexit Implications for Employers

Online Webinar Institute of Hospitality

This webinar will provide business owners, General Managers and HR Managers with an understanding of the impact of Brexit on the workforce and the new immigration system – EU nationals – Employer obligations – Sponsor licences – New immigration system

Free – $10

How to Engage with Customers, Engage New Customers and Introduce Simplified Loyalty and Rewards

Online Webinar Institute of Hospitality

  There’s been a reset over the last 12 months on how customers engage with hospitality. Databases have been decimated and consumer behaviour has likely changed forever. There’s an opportunity to re-engage with your customers and to gain new customers. An opportunity to refresh your approach and think about long term customer engagement through loyalty. […]

Free – $10

Hands, Face and Space; But What about the Air we Breathe?

Online Webinar Institute of Hospitality

2020 was a year rocked by COVID-19. Lockdowns, restrictions and concerns about catching coronavirus have had a real impact on how many people are visiting the places they would unquestionably have spent time in pre-COVID-19. On the ground, many organisations attest to the fact that they’re not as busy as ‘normal’ whether that’s due to […]

Free – $10

Hospitality Design Fair

ICC Sydney Exhibition Centre 14 Darling Drive, Sydney, NSW, Australia

Hospitality Design Fair is the Southern Hemispheres premier trade exhibition for those who design, specify, buy or supply design products and furnishings for new projects, renovations and refurbishments of hotels, restaurants, bars, nightclubs, casinos and other hospitality venues. Held annually at the world-class ICC Sydney Exhibition Centre, Hospitality Design Fair brings together the regions leading […]

How to Re-Engage Your Teams After Furlough

IoH sussex online

A lot can happen in four months or more. If you’re preparing to reopen, and your team are on furlough or working from home, when it’s time to come back you won’t simply be able to just pick up where you left off. Your team members will be returning with a mix of emotions – […]

How Inclusive is Your Business?

Online Webinar Institute of Hospitality

In this webinar we hear from Lorraine Copes, founder of Be Inclusive Hospitality and how the absence of Black, Asian and Minority Ethnic people within positions of influence, or seniority in our industry has consistently been a visible problem throughout her career. Lorraine is keen to help change the narrative for those impacted by the […]

Free – $10

Institute of Hospitality Mentors’ Meeting

We are holding another open online forum for all mentors past and present at 11am (GMT) on Wednesday 31 March. This is an opportunity to share between us the success, wins and challenges of the programme, both in the actual “technical” process and the relationship with your mentee. To register for this free event, please […]

Personalize guest communication to drive incremental revenue using CRM & upselling

Join the live webinar: Personalize guest communication to drive incremental revenue using CRM & upselling John Seaton, Chief Revenue Officer, Cendyn; Chetan Patel, Vice President of Digital & CRM at Onyx Hospitality Group and Erik Tengen, co-founder of Oaky will be discussing how hotels can leverage the integration throughout the guest journey in a live […]

Reopening Edinburgh’s The Royal Yacht Britannia and its own award-winning luxury hotel Fingal

The IoH Scotland Branch invite you to join them on Tuesday 6 April 2021 for their webinar: Reopening Edinburgh’s The Royal Yacht Britannia and its own award-winning luxury hotel Fingal. Event overview: Welcome and introduction from IoH Scotland Branch Chairman Gordon Mackintosh MIH to this informal afternoon tea event and to Andrew Thomson MA MIH, Head […]

Asset Protection: Investing in Hospitality Sales Teams

Webinar

Free Webinar United Arab Emirates | HSMAI ME with Knowland Experts project the industry will recapture 80% of demand by the end of 2021. Now is the time for asset owners and managers to stimulate growth by re-engaging sales teams or get left behind. Special guest: Kristi White, VP of Product Management at Knowland. Find out […]