Hotel Trends 2021
As the world gets vaccinated and travel becomes safe again, 2021 will be a year of recovery and regrowth for the accommodation industry. In our next webinar, we’ll explore three […]
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The HSMAI Europe Awards
London , United KingdomThe HSMAI Europe Awards 2020 Tuesday January 26th 2021 in London The HSMAI Europe Awards 2020 will recognise the people and companies that deserve to be awarded for their great […]
Brexit Implications for Employers
Online Webinar Institute of HospitalityThis webinar will provide business owners, General Managers and HR Managers with an understanding of the impact of Brexit on the workforce and the new immigration system – EU nationals […]
Free – $10
How to Engage with Customers, Engage New Customers and Introduce Simplified Loyalty and Rewards
Online Webinar Institute of HospitalityThere’s been a reset over the last 12 months on how customers engage with hospitality. Databases have been decimated and consumer behaviour has likely changed forever. There’s an opportunity […]
Free – $10
Hands, Face and Space; But What about the Air we Breathe?
Online Webinar Institute of Hospitality2020 was a year rocked by COVID-19. Lockdowns, restrictions and concerns about catching coronavirus have had a real impact on how many people are visiting the places they would unquestionably […]
Free – $10
Hospitality Design Fair
ICC Sydney Exhibition Centre 14 Darling Drive, Sydney, NSW, AustraliaHospitality Design Fair is the Southern Hemispheres premier trade exhibition for those who design, specify, buy or supply design products and furnishings for new projects, renovations and refurbishments of hotels, restaurants, bars, nightclubs, casinos and other hospitality venues. Held annually at the world-class ICC Sydney Exhibition Centre, Hospitality Design Fair brings together the regions leading […]
How to Re-Engage Your Teams After Furlough
IoH sussex onlineA lot can happen in four months or more. If you’re preparing to reopen, and your team are on furlough or working from home, when it’s time to come back […]
How Inclusive is Your Business?
Online Webinar Institute of HospitalityIn this webinar we hear from Lorraine Copes, founder of Be Inclusive Hospitality and how the absence of Black, Asian and Minority Ethnic people within positions of influence, or seniority in our industry has consistently been a visible problem throughout her career. Lorraine is keen to help change the narrative for those impacted by the […]
Free – $10
Institute of Hospitality Mentors’ Meeting
We are holding another open online forum for all mentors past and present at 11am (GMT) on Wednesday 31 March. This is an opportunity to share between us the success, wins and challenges of the programme, both in the actual “technical” process and the relationship with your mentee. To register for this free event, please […]
Personalize guest communication to drive incremental revenue using CRM & upselling
Join the live webinar: Personalize guest communication to drive incremental revenue using CRM & upselling John Seaton, Chief Revenue Officer, Cendyn; Chetan Patel, Vice President of Digital & CRM at Onyx Hospitality Group and Erik Tengen, co-founder of Oaky will be discussing how hotels can leverage the integration throughout the guest journey in a live […]