A lot can happen in four months or more. If you’re preparing to reopen, and your team are on furlough or working from home, when it’s time to come back you won’t simply be able to just pick up where you left off. Your team members will be returning with a mix of emotions – […]
In this webinar we hear from Lorraine Copes, founder of Be Inclusive Hospitality and how the absence of Black, Asian and Minority Ethnic people within positions of influence, or seniority in our industry has consistently been a visible problem throughout her career. Lorraine is keen to help change the narrative for those impacted by the […]
We are holding another open online forum for all mentors past and present at 11am (GMT) on Wednesday 31 March. This is an opportunity to share between us the success, wins and challenges of the programme, both in the actual “technical” process and the relationship with your mentee. To register for this free event, please […]
Join the live webinar: Personalize guest communication to drive incremental revenue using CRM & upselling John Seaton, Chief Revenue Officer, Cendyn; Chetan Patel, Vice President of Digital & CRM at Onyx Hospitality Group and Erik Tengen, co-founder of Oaky will be discussing how hotels can leverage the integration throughout the guest journey in a live […]
The IoH Scotland Branch invite you to join them on Tuesday 6 April 2021 for their webinar: Reopening Edinburgh’s The Royal Yacht Britannia and its own award-winning luxury hotel Fingal. Event overview: Welcome and introduction from IoH Scotland Branch Chairman Gordon Mackintosh MIH to this informal afternoon tea event and to Andrew Thomson MA MIH, Head […]
Free Webinar United Arab Emirates | HSMAI ME with Knowland Experts project the industry will recapture 80% of demand by the end of 2021. Now is the time for asset owners and managers to stimulate growth by re-engaging sales teams or get left behind. Special guest: Kristi White, VP of Product Management at Knowland. Find out […]
Our Sussex branch have spent the past year throughout the pandemic supporting and inspiring our Hospitality family and as we approach the reopening date for the sector, which after a long period of time in ‘lockdown hibernation’, may be a worrying transition for many, they want to put a spotlight on a variety of different […]
HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams. Exploring the beauty of focus in a strong hotel brand Tuesday April 13 from 2:00 pm – 3:00 pm CET During this interactive session, we will follow the captivating story of the creation of the quintessential Amerikalinjen brand […]
Live TV Shows with interesting guests/topics. Local debates/webinars in several regions like the Nordics, Germany, Holland, UK, Spain, France and other countries in Europe. Topic: To be confirmed. Press here to see our previous live streams.
We know hoteliers put attention into every detail of their guest experience right down to in-room refreshments. In this webinar, the Taylors team will be discussing why not all tea and coffee is the same, how to make a lasting impression with in-room refreshments, and why coffee bags are a game-changing format for hotels. Those […]
