Embrace the Urgency of Digital Transformation Simply keeping up with the digital expectations of today’s tech-savvy consumer is no longer an option. Exceeding those expectations is a travel industry imperative and an opportunity for hotels to focus on the only thing that truly matters to consumers: the end-to-end guest experience. In 2018, consumers will not […]
Positioned as the Greater Bay Area's leading hospitality event, The Hotel Expo & Conference is the key event on the hotelier calendar for keeping updated with the latest technologies, trends and developments. The Hotel Expo & Conference is a focused business event for hotel and hospitality professionals. The event brings together thousands of buyers from […]
The Digital Future of your Hotel roadshow is a series of events and workshops directed at hoteliers, to be held under the general theme “How to grow your revenue with the right balance between your direct channel and OTAs”. Together with leading companies from the travel industry – such as OTA Insight, Host PMS, Siteminder, […]
An elite 2+ day idea exchange event including thought provoking speakers, relationship-building taken to the nth degree, and private meetings between C-Level executives and category exclusive vendors focused on all aspects of the lodging industry in a relaxed atmosphere. BITAC Symposium is the crème de la crème of the hospitality industry. Only the most prominent […]
The HSMAI Leadership day will take place at Chesterfield Mayfair Hotel in London on September 12th The Leadership Day is an internal event, just for our Advisory Board members from the industry, staff and the sponsors for the event. The Leadership Day gives HSMAI Europe volunteers the opportunity to discuss and analyze the industry’s organizational challenges together […]
With great pleasure HSMAI Region Europe would like to invite you to attend the Curate. By invitation only Thursday, 13th of September 2018 9.00 AM – 3.00 PM Claridge’s, London The moderator for the day: Frank Fiskers, former CEO, Scandic Hotels. He is now a member of the Scandic’s Board of Directors After the success […]
Welcome to The HSMAI Day UK Chesterfield Mayfair Hotel Friday 14 September from from 08:30-17:00 A full-day conference intended to provide you and your team an overview of current industry developments, focusing on subjects HSMAI considers important to put on the industry’s agenda. One of this year’s topic is Winning for customers and company culture through HSMAI […]
WINNING FOR CUSTOMERS – THE HSMAI SERVICE PLEDGE PROGRAM The HSMAI Service Pledge programme give you the opportunity to review your strengths and put in place well researched actions to plug and customer experience gaps. Where it makes a difference to your results. The margins for error is becoming much smaller. Companies like Tripadvisor, Trivago […]
WELCOME TO THE REGION'S LARGEST HOSPITALITY EVENT The Hotel Show Dubai, the largest, longest-standing and most prestigious hospitality trade event in the Middle East and Africa will return in 2018 for its nineteenth edition. As the flagship event of our impressive hospitality portfolio, which includes The Hotel Show Saudi Arabia and The Hotel Show Africa, […]
