We know hoteliers put attention into every detail of their guest experience right down to in-room refreshments. In this webinar, the Taylors team will be discussing why not all tea […]
You are invited to join the IoH Sussex Branch for our Virtual AGM which we are holding on Wednesday 14 April 2021 at 6pm. We do hope you can attend, please see below links to all the information required for the meeting. Main Account Financial Statement 2020 Friends Account Financial Statement 2020 AGM Agenda 2021 AGM […]
HSMAI Europe Channel Live TV Shows with interesting guests/topics. Press here to see our previous live streams.
Learn how to use service to elevate your customer experience to improve loyalty and performance through delivering the basics consistently and then designing a few service moments that matter.
The IoH Midlands Branch would like to invite you to join them at their event: Insight from the Returning Customer. As venues begin to open in April, they look at what our guest expectations will be, how we can prepare for this and what plans are already in place to exceed guest expectations. They will […]
The IoH Midlands Branch would like to invite you to attend their Annual General Meeting 2021. The AGM takes place on Tuesday 20 April via Zoom, directly after the Midlands Branch event Insight from the Returning Customer. All members of the IoH Midlands Branch are encouraged to attend. IoH Midlands Branch AGM 2020 – Minutes […]
In this LinkedIn Live session, Oaky's Vijesh Yoganathan will chat with Upselling Course level 2 tutors and students to dig the insights!
An exciting online Passion 4 Hospitality event for students, arranged by the Institute of Hospitality. The 90 minute webinar will discuss and review the merits and rewards of the global hospitality industry with a high profile panel discussing career opportunities available this year. Key Note speaker Scott Harper FIH, Chief Operating Officer of Malmaison and […]
HSMAI Europe Brand Strategy MasterClass Every Wednesday April 21st – May 19th Set the date! HSMAI Europe Brand Strategy MasterClass (Virtually) Every Wednesday April 21st – May 19th from 2 PM – 4 PM CET Who needs brand strategy? The short answer is everybody, and especially now. The course will introduce you to brand strategy […]
With mass redundancies and hundreds, if not thousands, of applicants for each new job vacancy; the world of recruitment has become that much harder to stand out from the crowd. Regardless of how we can showcase our skills and experience at interview stage, many of us struggle to get past the initial glance at our […]
