Mobile gives hoteliers the opportunity to expand direct booking horizons and leverage customer interaction to increase sales. We've gathered hotel guest behaviour data of the major hospitality industry players and put the learnings into easy-to-implement actions for your Hotel eCommerce strategy. Join D-EDGE, Sojern, Quicktext, HotelResBot, Oaky and H-Hotels in this virtual session focusing on […]
Join Anni Hood MIH, Chief Executive of WELL Intelligence and Mike Saul, Managing Director, of Barclays Hospitality and Leisure Team and Sacha Pollard MA, AIH Assoc CIPD, Senior Peoples Services Administrator, CBRE UK to look at the importance of self-care in leadership and hospitality. The wellbeing narrative can feel impenetrable and overwhelming – where do […]
Using a wide range of management and leadership skills appropriately can support businesses to motivate and inspire others. What are they, which ones should you use and when? Join Sam Coulstock FIH, Head of Professional Development at the Institute who’ll be joined by Rohaise Rose-Bristow FIH MI, Owner and Director of Torridon by Achnasheen, Dr […]
Does the perfect team exist? How do we motivate our teams to achieve the best consistently? How do other industries achieve this? There is no better example of teams continually striving for perfection than elite sports teams and athletes, so how can we adapt their strategies to enhance the performance of our hospitality industries. In […]
What is new in the world of marketing? What is the best use of Hospitality marketing and sales strategies for business in 2022 and beyond? Join an expert panel as […]
During Pride Month, it’s a wonderful opportunity to celebrate our diverse workforce. But what more needs to be done and how can hospitality business step up and meet this challenge. […]
Join us at a very special IoH Youth Council and Passion 4 Hospitality event, arranged by the Institute of Hospitality and the Manchester Hoteliers Association. This 90 minute webinar will […]
Performance reviews, appraisals and job chats are all ways to manage people’s performance, but do they work and what other methods could be better? Our panel of experts examine in […]
Join our panel to discuss how to lead the implementation of change in hospitality business and the potential impact on stakeholders. Join Sam Coulstock FIH – Head of Professional Development at the IoH, Nicolas Medicamento AIH – Doctor Cocktail, Florence Alloing MIH – General Manager at Georgian House Hotel and Ifty Hassan MBA, MSc, MIH, CeMap – IoH Wales Chair to find out more!
Join the Institute of Hospitality for this webinar in partnership with HIT Training. Hospitality is an emotional profession, but how do we manage our Emotional Intelligence and that of others? How do we recognise and managing your own emotions and recognising and managing emotions in others. Join Chris Singleton – Learning & Development Consultant at […]
