Webinars

***As this webinar is taking place shortly, you can no longer book to attend on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a recording of this webinar will be available on our website shortly after 4.00pm today.*** Join Clare Johnson AIH and Katariina Reissaar AIH from ‘Aspiring in […]

The UK’s contactless card limit has recently doubled to £100. In this webinar, Peter Moore will look at the evolving payments landscape and how the hospitality provider can best prepare for these changes. From digital wallets and contactless payments to 3D customer authentication, now is the time to be one step ahead and ensure you […]

Direct bookings are on the rise, but how can hoteliers capitalise on them? Join SiteMinder as we discuss strategies to accelerate direct bookings, the importance of a strong online presence, and examples of creative ways hoteliers are maximising their direct channel. See how you can boost direct revenue and increase conversions. Be sure to attend […]

There is no doubt that working in hospitality can be extremely rewarding. Flexible working hours, opportunities to travel, a fast-paced exciting work environment and making a difference to people’s lives mean no two days are ever the same. Yet there’s no denying the pressures; staffing issues, long days and tricky customers, coupled with personal issues […]

In this webinar we will go over common mistakes in procurement and how you can avoid them. Leading up to actual insights in how you can improve and maximise efficiency in your procurement department. Target audience: Hotels, Restaurants, Associations, Groups, QSR’s

***As this webinar is taking place shortly, you can no longer register to attend on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a recording of this webinar will be available on our website shortly after 4.30pm today.*** An exciting online Passion 4 Hospitality event for students, arranged by […]

Over the last 18 months, building materials and labour costs have been increasing.  The responsibility of maintaining historical hospitality buildings can cause a substantial financial strain. We are investigating how to manage this asset, respect the past, operate within the law, and how you can use it to your advantage. Join this webinar for CPD […]

Join this webinar to hear the discussion and ask questions on how to create a people strategy and how to efficiently manage recruitment, induction, team development and succession planning in a hospitality business. You will learn how to demonstrate commitment to self-improvement, championing a culture of continual development and progression; trying out and reflecting on […]