Supporting Hospitality Apprenticeships Week | 29th September – 5th October 2025 We’re in the midst of the biggest shake-up to apprenticeships since the introduction of the Apprenticeship Levy in 2017 […]
The tourism and hospitality industry is evolving at unprecedented speed, driven by shifting guest expectations, rapid technological advances, and the urgent need for sustainable practices. In this CPD-accredited webinar, a […]
In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences. Consumer behaviour is shifting towards going out earlier, with the new preferred start time for consumers’ bookings at restaurants, pubs and bars now sitting at 6:12pm. This marks a continuance of a trend that started post-pandemic, with consumers increasingly favouring […]
In an industry built on people and experiences, exceptional service leadership is the true differentiator. This webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and […]
As the hospitality sector prepares to navigate the new fiscal landscape, our expert panel breaks down what the latest UK Budget means for operators, investors, and business leaders. Join Head of Professional Development Aymen Fetouak MIH, IoH CEO Robert Richardson FIH MI, IoH Chair Martin Traynor OBE FIH, Chair of the Night Time Industries Association […]
Mentoring has become one of the most powerful development tools in today’s hospitality landscape, supporting professionals at every level through guidance, confidence-building and personalised growth. In this session, we open the doors to the IoH Mentor Me programme and explore its real impact through the voices of mentors and mentees who use it every day. […]