Webinars

***AS this webinar is taking place shortly, you can no longer register online.  Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a recording of […]

Using ambience as a tool for upselling in hospitality can create a memorable and emotionally engaging guest experience that encourages guests to spend more. Here we will discuss some ways […]

***As this webinar is taking place shortly, you can no longer register to join on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions.  Alternatively, a […]

Workplace bullying and harassment can undermine team morale, reduce productivity and create a toxic environment that hinders success. Addressing these issues effectively requires more than just awareness – it calls […]

Step into the future of the Experience Economy! Join us for an inspiring webinar, ‘Transforming the Experience Economy: Leveraging Innovative Technology for the Future’, where we’ll explore how cutting-edge technologies […]

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Elevate Hospitality through sustainability. As this webinar is starting shortly, you can no longer register to join on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining […]

In today’s rapidly evolving hospitality landscape, organisations must go beyond service standards to cultivate workplaces that empower individuals and nurture resilient, values-driven cultures. This webinar brings together a panel of […]