***As this webinar is taking place shortly, you can no longer book to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you a link with the joining instructions. Alternatively, a recording of this webinar will be available shortly after 11.00am on our website.*** Conflict in hospitality is inevitable, fast-paced environments, long hours, cultural diversity, […]
Inclusive Leadership and Diversity, Equity, Inclusion and Belonging (DEIB) continue to shape the future of hospitality, education and workplace culture across the globe. This webinar brings together industry and academic leaders to explore what inclusive leadership looks like in practice, how organisations can create environments where people genuinely feel valued and heard and the role […]
Join our Midlands Region for an engaging webinar exploring how AI and robotics are redefining service in the hospitality industry. Dr Olga Kampaxi and her panel of experts will uncover […]