Managing a Customer Focused Organisation in Hospitality

Online Webinar Institute of Hospitality

To succeed in hospitality, focus on the customer has long been the theory. Join Sam Coulstock FIH Head of Professional Development who’ll be joined by our expert panel as we look at customer focused strategies and how best to deliver them. Panel: Terry Kalogerakis MIH Front Office Manager, Leonardo Hotels UK & Ireland Pamela Reckert Programme Leader […]

Free – $10

Strategic Business Management in Hospitality

Online Webinar Institute of Hospitality

Strategic business management in hospitality involves the formulation and implementation of long-term plans and initiatives to achieve competitive advantage, sustainable growth and profitability in the hospitality industry. Join our expert […]

Free – $10

Managing Workplace Stress in Hospitality

Online Webinar Institute of Hospitality

  Managing workplace stress in the hospitality industry, like any other sector, requires a combination of strategies aimed at both individual well-being and organisational support. Join our expert panel to […]

Free – $10

Merchandising & Supervising Sales in Hospitality

Online Webinar Institute of Hospitality

***As this webinar is taking place shortly, you can no longer book to attend on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you a link with joining instructions.  Alternatively, a […]

Free – $10

Clearing the Fog on Recent Employment Law Changes

Online Webinar Institute of Hospitality

Join our experts from Menzies LLP and Davenport Solicitors for a summary of the recent Employment Law changes including immigration, holiday pay, family leave, flexible working requests and redundancy protection […]

Free – $10

IoH Youth Council Webinar

IoH Online

IoH Youth Council Webinar | Unlocking Your Future: Understanding Chartered Status in the Professional Hospitality Industry Join our Youth Council for a very special webinar, our Youth Council Chair and […]

Introduction to Diversity, Equity, Inclusion and Belonging

Online Webinar Institute of Hospitality

Join our expert panel : Sam Coulstock FIH, Head of Professional Development at the Institute of Hospitality Kan Koo FIH, Director of Cosmo Restaurant Group Mary Eniolu MIH from Can […]

Free – $10

IoH South East | Webinar

IoH Online

Webinar | Public Sector Catering – A caring and rewarding hospitality career Join the IoH South East Region for a CPD webinar on public sector catering. Your panel are: Michael […]