• Managing Conflict in Hospitality Teams: From Tension to Trust

    Online Webinar Institute of Hospitality

    Conflict in hospitality is inevitable, fast-paced environments, long hours, cultural diversity, and high guest expectations all create pressure points within teams. The real difference, however, lies in how that conflict is handled. This webinar explores how leaders and teams can move beyond tension and use conflict as a tool for trust, performance, and stronger working […]

    Free – $10
  • IoH Midlands Webinar: AI, Automation and the Future Guest Journey

    IoH Online

    Join our Midlands Region for an engaging webinar exploring how AI and robotics are redefining service in the hospitality industry. Dr Olga Kampaxi and her panel of experts will uncover the latest trends shaping guest experience, operations, and workforce innovation, and examine how intelligent technologies are already being applied across hotels, restaurants, and visitor attractions. […]