IoH in Conversation | The importance of delivering extraordinary guest experiences Host: Andrew Kendrick, Managing Director Hotels, Splendid Hospitality Co-Hosts: Chris Hale, Group Marketing Director, Splendid Hospitality Running monthly on […]
IoH in Conversation | How to build the service workplace of the future Join William Meadows, Director, UX & Design at Planday at 10:30am on Thursday 20 June for a conversation about building the service workplace of the future! Running monthly on Zoom, IoH in Conversation is free and open to anyone to attend, whether they […]
IoH in Conversation | What is the point of SOPs if they aren’t measured! The Challenge of Brand Consistency. Join Graham Hardiman FIH, Managing Partner, The Mystery Partnership at 10:30am on Thursday 18 July for a conversation about SOPs and brand consistency. Graham will be joined by guest hosts, Jonathan Raggett FIH MI, Worldwide Chief Executive […]
IoH in Conversation | Optimising Daily Payroll Monitoring: Achieving Targets and Ensuring Adequate Cover Join Sinead Marron, Director of Growth UK, Alkimii at 10:30am on Thursday 29 August for a conversation about optimising your […]
IoH in Conversation | Best practices in becoming a student-friendly hospitality employer Join Host Dr Agnieszka Rydzik Associate Professor at the University of Lincoln and the founder of the Good […]
IoH in Conversation | Navigating the food waste regulations: A Keenan conversation Join Grant Keenan Managing Director at Keenan Recycling and Co-Host: Steve Packer, Chief Financial Officer from Heart with Smart Group […]
IoH in Conversation | Inspiring Leadership Excellence Join Victoria Shaw Director of Talent & Culture at Cycas Hospitality and Co-Host: Philip Steiner FIH, General Manager at Bankside Hotel for a […]
