IoH in Conversation
IoH OnlineIoH in Conversation | In hospitality do we have customers or guests? Host: Rohaise Rose-Bristow FIH MI, Owner-Director of The Torridon Co-Hosts: Andrew Boer, Principal, Edge Hotel School Rosie Wilkins […]
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IoH in Conversation
IoH in Conversation
IoH OnlineIoH in Conversation | Team Retention Strategies Host: Neil Newman, Director of Operations, Gather Co-Hosts: Mary Eniolu MIH, Founder Owner, Can do Academy Sam Coulstock FIH, Head of Professional Development, Institute of Hospitality Objective To discuss and review the common pitfalls associated with team retention, whilst our co-hosts will bring their views, thoughts, suggestions and […]
IoH in Conversation
IoH OnlineIoH in Conversation | Hospitality, the link between learning and industry Host: Jakob Gowin MIH, General Manager, Meliá White House Co-Hosts: Keiron Bailey, Director, Otolo Lisa Wyld FIH, Head of […]
IoH in Conversation | May
IoH OnlineIoH in Conversation | The importance of delivering extraordinary guest experiences Host: Andrew Kendrick, Managing Director Hotels, Splendid Hospitality Co-Hosts: Chris Hale, Group Marketing Director, Splendid Hospitality Running monthly on […]
IoH in Conversation
IoH OnlineIoH in Conversation | How to build the service workplace of the future Join William Meadows, Director, UX & Design at Planday at 10:30am on Thursday 20 June for a […]
IoH in Conversation
IoH OnlineIoH in Conversation | What is the point of SOPs if they aren’t measured! The Challenge of Brand Consistency. Join Graham Hardiman FIH, Managing Partner, The Mystery Partnership at 10:30am on Thursday 18 July for a conversation about SOPs and brand consistency. Graham will be joined by guest hosts, Jonathan Raggett FIH MI, Worldwide Chief Executive […]
IoH in Conversation | August
IoH OnlineIoH in Conversation | Optimising Daily Payroll Monitoring: Achieving Targets and Ensuring Adequate Cover Join Sinead Marron, Director of Growth UK, Alkimii at 10:30am on Thursday 29 August for a conversation about optimising your daily payroll monitoring. Sinead will be joined by Anne-Marie Murphy, Chief Financial Officer, Ashford Castle & The Lodge (part of the Red Carnation Collection) and Charlie […]
IoH in Conversation | October
IoH OnlineIoH in Conversation | Best practices in becoming a student-friendly hospitality employer Join Host Dr Agnieszka Rydzik Associate Professor at the University of Lincoln and the founder of the Good Student Employer Charter and Guest Speakers: Isma Adams – Head of HR at Stokes Tea and Coffee, Amelia Giaffreda and Laura Skurdenyte (both of whom are University […]
IoH in Conversation | November
IoH OnlineIoH in Conversation | Navigating the food waste regulations: A Keenan conversation Join Grant Keenan Managing Director at Keenan Recycling and Co-Host: Steve Packer, Chief Financial Officer from Heart with Smart Group for a conversation about an navigating food waste regulations. Please note, we have switched from Zoom to Teams! IoH in Conversation takes place monthly and is […]
IoH in Conversation | December
IoH OnlineIoH in Conversation | Inspiring Leadership Excellence Join Victoria Shaw Director of Talent & Culture at Cycas Hospitality and Co-Host: Philip Steiner FIH, General Manager at Bankside Hotel for a […]