IoH in Conversation

IoH Online

IoH in Conversation | In hospitality do we have customers or guests? Host: Rohaise Rose-Bristow FIH MI, Owner-Director of The Torridon Co-Hosts: Andrew Boer, Principal, Edge Hotel School Rosie Wilkins […]

IoH in Conversation

IoH Online

IoH in Conversation | Team Retention Strategies Host: Neil Newman, Director of Operations, Gather Co-Hosts: Mary Eniolu MIH, Founder Owner, Can do Academy Sam Coulstock FIH, Head of Professional Development, […]

IoH in Conversation

IoH Online

IoH in Conversation | Hospitality, the link between learning and industry Host: Jakob Gowin MIH, General Manager, Meliá White House Co-Hosts: Keiron Bailey, Director, Otolo Lisa Wyld FIH, Head of […]

IoH in Conversation | May

IoH Online

IoH in Conversation | The importance of delivering extraordinary guest experiences Host: Andrew Kendrick, Managing Director Hotels, Splendid Hospitality Co-Hosts: Chris Hale, Group Marketing Director, Splendid Hospitality Running monthly on […]

IoH in Conversation

IoH Online

IoH in Conversation | How to build the service workplace of the future Join William Meadows, Director, UX & Design at Planday at 10:30am on Thursday 20 June for a […]

IoH in Conversation

IoH Online

IoH in Conversation | What is the point of SOPs if they aren’t measured! The Challenge of Brand Consistency. Join Graham Hardiman FIH, Managing Partner, The Mystery Partnership at 10:30am on Thursday 18 July for a conversation about SOPs and brand consistency. Graham will be joined by guest hosts, Jonathan Raggett FIH MI, Worldwide Chief Executive […]

IoH in Conversation | August

IoH Online

IoH in Conversation | Optimising Daily Payroll Monitoring: Achieving Targets and Ensuring Adequate Cover Join Sinead Marron, Director of Growth UK, Alkimii at 10:30am on Thursday 29 August for a conversation about optimising your daily payroll monitoring. Sinead will be joined by Anne-Marie Murphy, Chief Financial Officer, Ashford Castle & The Lodge (part of the Red Carnation Collection) and Charlie […]

IoH in Conversation | October

IoH Online

IoH in Conversation | Best practices in becoming a student-friendly hospitality employer Join Host Dr Agnieszka Rydzik Associate Professor at the University of Lincoln and the founder of the Good […]

IoH in Conversation | November

IoH Online

IoH in Conversation | Navigating the food waste regulations: A Keenan conversation Join Grant Keenan Managing Director at Keenan Recycling and Co-Host: Steve Packer, Chief Financial Officer from Heart with Smart Group […]

IoH in Conversation | December

IoH Online

IoH in Conversation | Inspiring Leadership Excellence Join Victoria Shaw Director of Talent & Culture at Cycas Hospitality and Co-Host: Philip Steiner FIH, General Manager at Bankside Hotel for a […]