In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences. Consumer behaviour is shifting towards going out earlier, with the new preferred start time for […]

In an industry built on people and experiences, exceptional service leadership is the true differentiator. This webinar brings together leading voices from across tourism and hospitality to explore what it […]

As the hospitality sector prepares to navigate the new fiscal landscape, our expert panel breaks down what the latest UK Budget means for operators, investors, and business leaders. Join Head […]

Mentoring has become one of the most powerful development tools in today’s hospitality landscape, supporting professionals at every level through guidance, confidence-building and personalised growth. In this session, we open […]

The hospitality industry is built on people, yet long hours, high pressure environments, and constant customer expectations can take a serious toll on wellbeing. Join us for our first webinar […]

In this webinar, you’ll learn the benefit of having a Carbon Reduction Plan in Hospitality and how to start the journey to track and reduce your emissions. The Institute’s Head […]

AI automation is no longer a future concept, it is already reshaping how hospitality businesses operate, make decisions, and serve their people and guests. This panel discussion explores how AI […]

CVs in hospitality are changing. In a sector shaped by skills shortages, evolving roles, technology, and shifting expectations, standing out on paper now requires far more than listing job titles […]