Ongoing

HSMAI Service Pledge – Join us to develop your company’s Service Pledge

the Chesterfield Mayfair Hotel, London 35 Charles St, Mayfair, London

WINNING FOR CUSTOMERS – THE HSMAI SERVICE PLEDGE PROGRAM The HSMAI Service Pledge programme give you the opportunity to review your strengths and put in place well researched actions to plug and customer experience gaps. Where it makes a difference to your results. The margins for error is becoming much smaller. Companies like Tripadvisor, Trivago […]