The tourism and hospitality industry is evolving at unprecedented speed, driven by shifting guest expectations, rapid technological advances, and the urgent need for sustainable practices. In this CPD-accredited webinar, a panel of leading experts will explore the bold strategies that will define the sector’s next era.

From harnessing AI to enhance the customer journey, to embedding sustainability in everyday operations, to bridging the widening skills gap, our speakers will share insights, practical approaches, and forward-thinking solutions to help you stay ahead.

Hosted by Richard Hatter FIH, Richard will be joined by Professor Lisa Wyld FIH, Martin Kubler FIH, Alper Zan FIH, and Rita Varga as they discuss the challenges and opportunities shaping the industry’s future and leave with actionable strategies you can apply in your organisation today.