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DTSTART;TZID=Europe/London:20260317T100000
DTEND;TZID=Europe/London:20260317T110000
DTSTAMP:20260317T235644Z
CREATED:20260224T232642Z
LAST-MODIFIED:20260317T235644Z
UID:23959-1773741600-1773745200@events.ehotelier.com
SUMMARY:Masterclass: Coaching Conversations for Hospitality Managers
DESCRIPTION:In today’s hospitality environment\, strong leadership is no longer just about directing performance\, it is about unlocking it. \nOur first webinar in March is a masterclass designed to equip hospitality managers with practical coaching skills that build confidence\, accountability and stronger team performance. \nWe will explore how to structure effective coaching conversations\, ask powerful questions\, navigate challenging dialogue\, and create a culture of growth rather than dependency. Whether you are leading front line teams or senior supervisors\, this session will provide practical tools you can apply immediately to elevate engagement\, retention and results.
URL:https://events.ehotelier.com/event/masterclass-coaching-conversations-for-hospitality-managers/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/02/17-Mar-26-Masterclass-Coaching-Conversations-for-Hospitality-Managers-1-1-8ISlJf.jpg
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DTSTART;TZID=Asia/Hong_Kong:20260312T150000
DTEND;TZID=Asia/Hong_Kong:20260312T183000
DTSTAMP:20260312T035623Z
CREATED:20251214T234131Z
LAST-MODIFIED:20260312T035623Z
UID:23621-1773327600-1773340200@events.ehotelier.com
SUMMARY:HSMAI POWERUP HONG KONG – KNOWLEDGE EXCHANGE & NETWORKING
DESCRIPTION:[vc_row][vc_column][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/12/pu-mar-hk-landscape-banner-a-scaled.png” image_size=”full” frame_style=”single_line” align=”center”][vc_empty_space][vc_custom_heading text=”POWER-UP HONG KONG – KNOWLEDGE EXCHANGE & NETWORKING” font_container=”tag:h5|font_size:27|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][vc_custom_heading text=”Thursday\, 12 March 2026″ font_container=”tag:h5|font_size:23|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][vc_column_text css=”.vc_custom_1772416472303{margin-bottom: 0px !important;}”] \nVenue: Ying’nSocial Level 1\, Ying’nFlo\, Wesley Admiralty\, Hong Kong \nRegistration: 2:45pm | Event: 3:00pm – 6:30pm \nHSMAI PowerUp is an HSMAI Asia Pacific casual Knowledge Exchange & Networking event series for those working in commercial roles in hotels to connect\, learn\, and build their professional networks. \nThis is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual\, yet informative\, engaging\, and meaningful way. \nThe format for the event is a mix of Knowledge Exchange & Networking. 🥂 \nJoin us for a unique opportunity to meet your peers and engage with hotel leaders. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2023/06/website-banner-why-attend-commconf.png” image_size=”large”][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/12/whatsapp-image-2026-02-23-at-14.06.17.jpeg” image_size=”large”][vc_empty_space height=”50″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_custom_heading text=”AGENDA” font_container=”tag:h2|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][vc_tta_accordion title_tag=”p” section_title_tag=”h5″ style=”flat” color=”green” spacing=”1″ gap=”10″ c_icon=”” active_section=”” no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Welcome” tab_id=”1770012783099-9c9cc46a-b112″][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/12/group-powerup-hong-kong.jpeg” image_size=”full”][/vc_tta_section][vc_tta_section title=”Hong Kong Guest Sentiment Trends vs. Major APAC Destinations” tab_id=”1770012792505-5324e2c8-593f”][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1771558744246{margin-bottom: 0px !important;}”] \nPowered by TrustYou’s guest sentiment insights\, this presentation compares Hong Kong with major APAC destinations across 2024 and 2025\, drawing on tens of thousands of reviews from leading platforms including Ctrip\, Booking.com\, and Google to reveal competitive signals and commercial implications for hotel leaders.\n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”47165″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”How to Engage with Fans and Organisers in Experience Economy” tab_id=”1770013024664-f715af50-de3f”][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1772196330350{margin-bottom: 0px !important;}”] \nEvent tourism is an experience economy that involves both the demand (travelers motivated to attend) and supply (strategic development and marketing of events) to boost local economies\, enhance destination image\, and reduce seasonality.\nBlack Pink took the town by storm earlier this year\, and everyone in the hotel industry wanted more. What will it take to engage with fans and organizers to ensure we have a competitive pipeline\, and how can the hotel industry play a role?\nWe invited Mr. William Lo\, Director of HK company VIVID Centum International to share with us what is planned and what it takes to have continuous successful events coming to Hong Kong.\nVIVID Centum is the global strategic partner of MBC Plus\, one of the leading South Korean television and radio broadcasters. In August 2025\, they hosted “All the K Pop Stage” at Venetian Arena Macau\, where K-Pop girl group i-dle led the performance\, along with Taemin\, Kep1er\, NOWZ & KickFlip. The company will host different signature events and concerts worldwide this year and next.\n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”47474″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”How Personalisation Drives Revenue: Engineering the Spend-Ready Guest Journey in Hong Kong” tab_id=”1770356389760-23b26bf3-a486″][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1771558758160{margin-bottom: 0px !important;}”] \nFor today’s hospitality commercial team\, the greatest untapped opportunity lies in bridging the “Rebooking Paradox.” While guest satisfaction in APAC remains consistently high\, loyalty is lagging—with only 37% of guests currently rebooking the same hotel. This gap represents millions in lost revenue potential that can only be reclaimed by moving beyond “one-size-fits-all” service toward a data-driven\, “spend-ready” guest journey. This session explores how to unify siloed data into Intelligent Guest Profiles to engineer a seamless\, high-margin journey that turns one-time visitors into lifelong advocates.\n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”47159″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Maximising OTA Partnerships: Tips on how to optimize local distribution partners” tab_id=”1770012783104-4add5481-8838″][vc_column_text css=”.vc_custom_1771558775947{margin-bottom: 0px !important;}”] \nThis panel explores how hoteliers can unlock greater value from OTA partnerships beyond standard master agreements. Industry leaders will discuss strategies to strengthen collaboration with global and local OTAs\, optimize market-specific distribution partnerships\, and drive incremental revenue while maintaining rate integrity and channel balance. The session will share practical insights on leveraging local OTA capabilities\, commercial flexibility\, and joint growth opportunities to maximize performance in today’s evolving distribution landscape.\n[/vc_column_text][mk_employees rounded_image=”false” grayscale_image=”false” count=”3″ description=”false” order=”ASC” employees=”38210\, 47155\, 47161″][/vc_tta_section][vc_tta_section title=”Networking Break” tab_id=”1770013084419-595df7a0-c6b4″][vc_row_inner][vc_column_inner][vc_single_image image=”47168″ img_size=”large” alignment=”center” css=””][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”HSMAI Happenings” tab_id=”1770012791891-b4dd2457-1215″][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1771558792008{margin-bottom: 0px !important;}”] \nUpdate from HSMAI on what’s happening in your location and upcoming events\, education and publications.\n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”24620″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Beyond RevPAR: Mastering Total Revenue with the Modern Guest Journey” tab_id=”1770596055432-64d0888d-b53f”][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1771558839647{margin-bottom: 0px !important;}”] \nDiscover how to maximize TRevPar to enhance the guest journey while turning data into scalable\, revenue-generating outcomes.\n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”47355″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Closing the Deal: Negotiation Strategies in Hospitality Sales” tab_id=”1770356459028-085a4d5b-402a”][vc_row_inner][vc_column_inner width=”1/2″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”45161″][/vc_column_inner][vc_column_inner width=”1/2″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ offset=”0″ description=”false” employees=”47562″][/vc_column_inner][/vc_row_inner][vc_column_text css=”.vc_custom_1770703432404{margin-bottom: 0px !important;}”][/vc_column_text][/vc_tta_section][vc_tta_section title=”Q&A and Wrap-up” tab_id=”1770014328959-b5e97560-81a4″][vc_column_text css=”.vc_custom_1771552193292{margin-bottom: 0px !important;}”] \nAll session speakers and attendees debrief for a group robust discussion on topics presented.\n[/vc_column_text][/vc_tta_section][vc_tta_section title=”Networking Drinks & Canapes” tab_id=”1770014365304-e22b19bf-bb54″][vc_single_image image=”47172″ img_size=”large” alignment=”center” css=””][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_custom_heading text=”REGISTRATION” font_container=”tag:h2|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”PARTNERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/12/amadeus-1.png” image_size=”full” align=”center” margin_bottom=”0″][/vc_column][/vc_row][vc_row][vc_column][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/12/hong-kong.jpg” image_size=”full” frame_style=”single_line” align=”center”][/vc_column][/vc_row]
URL:https://events.ehotelier.com/event/hsmai-powerup-hong-kong-education-networking/
LOCATION:Ying’nFlo\, Wesley Admiralty\, Hong Kong\, Hong Kong
CATEGORIES:Chapter Events,Commercial,Conference,Networking
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/01/pu-hk-mar-3-EYkRKx.jpg
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DTSTART;TZID=Europe/London:20260305T183000
DTEND;TZID=Europe/London:20260305T200000
DTSTAMP:20260305T234156Z
CREATED:20260226T232654Z
LAST-MODIFIED:20260305T234156Z
UID:23978-1772735400-1772740800@events.ehotelier.com
SUMMARY:IoH Northern Ireland | Launch event – Awards for Professionalism 2026
DESCRIPTION:The Institute of Hospitality’s Northern Ireland region are hosting a celebratory evening of networking to launch the 2026 Awards for Professionalism in search of talented individuals across a range of awards categories.\nTaking place at Crimson\, Haymarket\, Belfast on Thursday 5 March 2026 at 6:30pm\, the event will officially launch the 2026 Awards for Professionalism\, introduce our sponsors and give guests the chance to network. \nThis event is free of charge\, however pre-booking is essential. \nTo book your place\, email iohni@plannd.co.uk by Monday 2 March 2026. \nWith thanks to Crimson Cocktail Lounge for sponsoring this event \n\n\n.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}} \n\n.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}
URL:https://events.ehotelier.com/event/ioh-northern-ireland-launch-event-awards-for-professionalism-2026/
LOCATION:crimson\, haymarket\, 84 Royal Avenue\, Belfast\, BT1 1DJ.\, United Kingdom
CATEGORIES:IoH Northern Ireland
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/02/IOH-NI-LAUNCH-OF-AWARDS-FOR-PROFESSIONALISM-2026-haX53M.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260224T100000
DTEND;TZID=Europe/London:20260224T110000
DTSTAMP:20260224T232641Z
CREATED:20260115T215631Z
LAST-MODIFIED:20260224T232641Z
UID:23789-1771927200-1771930800@events.ehotelier.com
SUMMARY:CVs that Work in 2026: Selling Yourself in Hospitality’s New Era
DESCRIPTION:CVs in hospitality are changing. In a sector shaped by skills shortages\, evolving roles\, technology\, and shifting expectations\, standing out on paper now requires far more than listing job titles and responsibilities. \nThis webinar explores what makes a CV effective in 2026\, focusing on how hospitality professionals can clearly communicate their value\, potential\, and professional identity. From senior leadership and operational insight to academic perspective and student experience\, the panel will examine how recruitment expectations are changing and what employers are really looking for. \nDesigned as a practical and CPD-eligible session\, the discussion will offer clear guidance for professionals at different stages of their career\, helping attendees better position themselves in hospitality’s new era. \nOur expert panel\, hosted by our Commercial Manager Sidiqa Hazara AIH will be: \n\nBasel Jabri MIH – Montcalm Collection\nMarco Cagnetta – Vetara Matera\nMajda El Azzouzy – Hospitality Student\n\nInstitute of Hospitality webinars are free for our members\, and count towards your CPD activity.
URL:https://events.ehotelier.com/event/cvs-that-work-in-2026-selling-yourself-in-hospitalitys-new-era/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/02/24-February-2026-CVs-that-Work-in-2026-Selling-Yourself-in-Hospitalitys-New-Era-1-1-RmzUTt.jpg
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