COMMERCIAL STRATEGY CONFERENCE – SINGAPORE
2026-05-14 09:00 - 2026-05-15 17:00 (Asia/Singapore) | Marina Bay Sands Expo and Convention Centre, 10 Bayfront Avenue, Singapore, Singapore, 018956, Singapore
For over 20 years, HSMAI has been organizing industry conferences focused on marketing and revenue optimization, providing education, insights, connections, and inspiration in these dynamic fields with events tailored for hoteliers.
Connect with influential industry leaders and pioneers. The speakers are carefully selected from a diverse group of industry thought-leaders.
Our Advisory Board plays a crucial role in shaping the annual program. These industry leaders assist in curating a comprehensive conversation that encompasses all hospitality commercial disciplines and fosters dialogue that generates innovative ideas for the industry.
Don’t miss out on this exceptional conference offering powerful educational and networking opportunities!

ROUNDTABLE: SENIOR COMMERCIAL OFFICERS (APAC) – SINGAPORE
2026-05-15 14:30 - 17:30 (Asia/Singapore)
By Invitation Only
HSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue, Digital, Distribution, Marketing, Sales and Operational heads in the Hospitality Industry. The Roundtables are invitation-only and are deliberately small, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.
Please contact us if you would like to be invited.

Above & Beyond Malmaison Manchester Deansgate
2026-05-18 18:00 - 20:00 (Europe/London) | Malmaison Manchester Deansgate, 23 Princess Street, Manchester, Greater Manchester, M2 4ER, United Kingdom
We are taking our next Above & Beyond to Manchester!
Taking place on 18 May 2026 at Sora Rooftop Restaurant at Malmaison Manchester Deansgate. The event will feature a live panel of speakers who will be discussing “What drives hospitality success in the North” as well as a chance to network with drinks and canapés.
Our panel of speakers, chaired by IoH CEO Robert Richardson FIH:

Robert Richardson FIH CEO

IoH

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Sacha Lord FIHChair – NTIA

Co-Founder of The Sacha Lord Foundation

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Stewart Morrell MIHSenior Lecturer

Manchester Metropolitan University

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Laura GreenHotel Manager

Malmaison Manchester Deansgate

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Jonathan BaillieRegional Sales Manager

Caterer.com

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With thanks to our drinks sponsors

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Digital Presence & How to Build a Personal Brand in Hospitality
2026-05-19 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
“As this webinar is taking place within the next 60 minutes, you can no longer register online to attend. Please email Aymen.fetouak@instituteofhospitality.org and we will send you the details to join the webinar. Please note that a recording of the webinar will be available to listen to later today via our past webinars page.”

In today’s hospitality landscape, your digital presence is no longer optional, it’s part of your professional identity. Whether you are building a career, leading a team, or representing a brand, how you show up online can influence perception, opportunity, and growth.
This session brings together industry professionals from marketing, creative, editorial and operational backgrounds to explore what it really takes to build a personal brand that is both authentic and effective. Moving beyond surface-level advice, the panel will share practical insight into how individuals can position themselves, communicate their value, and navigate the balance between personal identity and professional credibility.
Our panel, hosted by Louise Wagstaffe MIH from Delicious by Design Ltd:

Sachin Parmar MIH – Graphic Kitchen
Charlie Oginni AIH – IoH
Dawn Gribble MIH – Hospitality Marketing Insight
Tristan O’Hana – H2O Publishing

From content and storytelling to consistency and confidence, this discussion will challenge common assumptions and provide a realistic view of what works, what doesn’t, and where people often go wrong.
Institute of Hospitality webinars are free for our members and count towards your CPD activity!

IoH London | AGM 2026
2026-05-19 17:45 - 18:15 (Europe/London) | Clubhouse at Space House, 12 Keeley Street, London, WC2B 4BA, United Kingdom
IoH London would like to invite you to attend their Annual General Meeting 2026.
The AGM takes place at

Clubhouse at Space House, 12 Keeley Street, London, WC2B 4BA

There will be a networking event directly after the AGM from 6:30 pm – 9:00 pm, which can also be booked at the link below.
All members of IoH London are encouraged to attend this event.
AGENDA:

Notice of the Meeting
Minutes of the last AGM
Report and Statement of Accounts
Election of Members to the Committee
Appointment of Honorary Auditor
Other General Business

The AGM is free to attend, however pre-registration is essential, by following the link below.

.fusion-button.button-1 {border-radius:2px;}Book your place at the AGM here

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IoH Northern Ireland | AGM 2026
2026-05-19 18:30 - 19:00 (Europe/London) | IoH Online
IoH Northern Ireland would like to invite you to attend their Annual General Meeting 2026.
The AGM will take place virtually on Teams on Tuesday, 19 May at 6:30pm – 7:00pm.
All members of IoH Northern Ireland are encouraged to attend this event.
AGENDA:

1. Notice of the Meeting
2. Minutes of the last AGM
3. Report and Statement of Accounts
4. Election of Members to the Committee
5. Appointment of Honorary Auditor
6. Other General Business

Calling Notice
AGM Minutes 2025
2025 Annual Financial Statement
To attend the AGM please follow the link below to register your attendance.

.fusion-button.button-3 {border-radius:2px;}Register your attendance by emailing the region

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IoH London | Networking event
2026-05-19 18:30 - 21:00 (Europe/London) | Clubhouse at Space House, 12 Keeley Street, London, WC2B 4BA, United Kingdom
Our London Region are holding a unique networking event, ‘Beyond the Office: Hospitality in the Built Environment’ where guests will enjoy a unique evening of insight, networking and exceptional hospitality at the stunning Clubhouse and terrace on the 8th floor of the iconic Space House in Holborn.
Guests will enjoy delicious food and expertly crafted cocktails while taking in spectacular views across London. The highlight of the evening will be an engaging conversation with Sara Carthy, Portfolio Operations Director, and Max Gates-Fleming, Client Services Director at Savills.
Drawing on their experience at the forefront of the property sector, Sara and Max will explore how the built environment is increasingly embracing hospitality thinking.
This is a fantastic opportunity to connect with industry peers, gain valuable cross-sector insight, and experience one of London’s most exciting architectural renewals.
Prices:
Students and AIH members £20
MIH and FIH members £30
Non-members £40
Please note, the event will take place directly after our London AGM which is free to attend.

.fusion-button.button-2 {border-radius:2px;}BOOK YOUR PLACE HERE

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IoH London | Industry Breakfast with Chris Webb MP
2026-06-02 08:00 - 09:30 (Europe/London) | 1 Lombard Street Bar & Restaurant, 1 Lombard St, London, EC3V 9AA, United Kingdom
Our London Region is hosting a Hospitality Industry Breakfast, offering a fantastic opportunity to connect with fellow Institute of Hospitality members and engage with industry peers in the heart of the City of London.
Taking place at the iconic 1 Lombard Street, guests will enjoy a sociable start to the day with breakfast, alongside insights from keynote speaker Chris Webb MP, Chair of the All-Party Parliamentary Group for Hospitality and Tourism.
Chris will share valuable perspectives on the challenges and opportunities facing the hospitality sector, followed by an interactive Q&A session.
This is a not-to-be-missed opportunity to gain industry insight and grow your professional network.
Prices:
IoH members £45
Non Member Guests £55

.fusion-button.button-1 {border-radius:2px;}BOOK YOUR PLACE HERE

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IoH Nigeria | AGM 2026
2026-06-04 10:00 - 13:00 (Africa/Lagos) | Amber Residence, 16, Esugbayi Street, GRA Ikeja, Lagos, 100001, Nigeria
IoH Nigeria would like to invite you to attend its Annual General Meeting 2026.
The AGM will take place on 4 June at Amber Residence, 16, Esugbayi Street, GRA Ikeja, Lagos Nigeria. 100001, Nigeria at 10am -1pm (WAT), and virtually on Zoom for those who would prefer to join remotely.
All members of IoH Nigeria are encouraged to attend this event.
AGENDA:

1. Notice of the Meeting
2. Chairman’s Address
3. Minutes of the last AGM

4. Report and Statement of Accounts
5. Election of the General Secretary to the Committee
6. Other General Business
Calling Notice and Nomination Form
Minutes of 2025 AGM
To register, please fill out the form below.

.fusion-button.button-1 {border-radius:2px;}AGM Registration

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IoH South East | Steps with Purpose: Charity Walk & BBQ
2026-06-07 17:00 - 19:00 (Europe/London) | Aviator Hotel, 55 Farnborough Road, Farnborough, Hampshire, GU14 6EL, United Kingdom
Join the Institute of Hospitality South East Region for a charity walk and networking event in support of Hospitality Action and the IoH Bursary Fund.
Lace up your walking shoes and enjoy a feel-good day with like-minded professionals, raising vital funds that supports people across our industry when they need it most. After the walk, head to The Swan Pub for a well-earned BBQ, drinks, and relaxed networking in a stylish setting.
Walk, network, eat, and make an impact. Don’t miss this opportunity to connect, give back, and enjoy great company.
Book via the link below.
Members and non-members £25

.fusion-button.button-1 {border-radius:2px;}BOOK YOUR PLACE HERE

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Managing Conflict in Hospitality Teams: From Tension to Trust
2026-06-09 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
***As this webinar is taking place shortly, you can no longer book to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you a link with the joining instructions. Alternatively, a recording of this webinar will be available shortly after 11.00am on our website.***
Conflict in hospitality is inevitable, fast-paced environments, long hours, cultural diversity, and high guest expectations all create pressure points within teams. The real difference, however, lies in how that conflict is handled.
This webinar explores how leaders and teams can move beyond tension and use conflict as a tool for trust, performance, and stronger working relationships. Drawing on experience from operations, HR, coaching, and academia, the panel will unpack what conflict really looks like on the ground, why it often goes unresolved, and how to address it in a way that strengthens rather than divides teams.
This session will provide practical insight into managing difficult conversations, navigating personality clashes, and building a culture where challenge is constructive and trust is sustained.

IoH Annual Dinner Awards 2026
2026-06-15 18:00 - 22:30 (Europe/London) | JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, W1K 7TN, United Kingdom
The Institute of Hospitality’s glittering black-tie Annual Dinner & Awards returns to JW Marriott Grosvenor House London in 2026, where we will once again award the very best from within the global Hospitality Industry.
The evening will begin with a networking reception sponsored by Laurent-Perrier, before guests are seated for a sumptuous 3-course dinner with accompanying wines.
The Institute of Hospitality and Hospitality Assured awards will take place throughout the evening.
This event is now SOLD OUT! To add yourself to the waiting list, please email us.

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The Inclusive Leadership & DEIB
2026-06-23 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
Inclusive Leadership and Diversity, Equity, Inclusion and Belonging (DEIB) continue to shape the future of hospitality, education and workplace culture across the globe. This webinar brings together industry and academic leaders to explore what inclusive leadership looks like in practice, how organisations can create environments where people genuinely feel valued and heard and the role leadership plays in driving long-term cultural change.

ROUNDTABLE: HONG KONG SALES & MARKETING
2026-06-23 14:30 - 17:30 (Asia/Hong_Kong)

NATIONAL WEBINAR – INDIA
2026-06-25 14:30 - 17:30 (Asia/Kolkata)

IoH South West | Best of the West Hospitality Conference 2026
2026-06-25 16:00 - 19:00 (Europe/London) | Wiltshire College & University Centre, Wiltshire College & University Centre, College Gardens, Trowbridge, BA14 0ES, United Kingdom
The Institute of Hospitality South West Region and Wiltshire College present Best of the West Hospitality Conference, an annual event celebrating excellence in hospitality and catering education.
This flagship regional event brings together hospitality professionals, suppliers, and students from across the Wiltshire and surrounding region to celebrate excellence in our industry and strengthen valuable connections.
The conference will feature Inspiring panel discussions and industry insights from:

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Sally Wade – Recruitment and Onboarding Manager for Apetito. She is responsible for recruitment activity within the organisation and brings prior experience from NHS organisations, including University Hospitals Bristol and Weston NHS Foundation Trust and the Royal United Hospitals Bath. Sally oversees numerous and various employment opportunities within a growing and ambitious company.

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Ashley Torr – General Manager at the Bishopstrow Hotel & Spa in Warminster, Wiltshire. Torr has over a decade of experience in the UK’s luxury and 4-star boutique hospitality sectors. Before his tenure at Bishopstrow, which is owned by the Kaleidoscope Collection, he worked at Fawsley Hall and gained extensive experience in multi-million-pound hotel renovations and acquisitions. He was also recognized as a “Young Trailblazer” on the Boutique Hotelier Power List.

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Vicky Hunt – Senior operational leader at Center Parcs UK, currently serving as a Deputy Village Director. In her executive role, she helps oversee the day-to-day management, guest experience, and overall operations of a Center Parcs holiday village. The various roles at such a destination and occupancy levels drive incredible activity.

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• Supplier showcases highlighting innovation and best practice
• A dedicated student awards session
• A charity raffle, all proceeds going to Hospitality Action
• Informal drinks reception and networking opportunities
Whether you are an operator, manager, supplier, or emerging talent, we would be delighted to welcome you and your colleagues to what promises to be an engaging and inspiring evening.

.fusion-button.button-1 {border-radius:2px;}BOOK YOUR PLACE HERE

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COMMERCIAL OPTIMISATION SUMMIT – SEOUL
2026-06-26 09:30 - 18:30 (Asia/Seoul)
This one day event is where you will connect with like-minded professionals, share best practices, and build meaningful relationships with industry experts and peers. The conference provides a collaborative environment where you can expand your professional network and gain valuable insights from peer professionals across the country enabling you to take key insights back to your hotel to implement.

IoH Midlands Webinar: AI, Automation and the Future Guest Journey
2026-06-30 14:00 - 15:30 (Europe/London) | IoH Online
Join our Midlands Region for an engaging webinar exploring how AI and robotics are redefining service in the hospitality industry.
Dr Olga Kampaxi and her panel of experts will uncover the latest trends shaping guest experience, operations, and workforce innovation, and examine how intelligent technologies are already being applied across hotels, restaurants, and visitor attractions.
Grounded in evidence‑based research and real‑world service examples, this session will bridge theory and practice, offering a forward‑looking yet practical view of how AI is transforming hospitality today, and what it means for the future of service.
Our panel, hosted by Dr Olga Kampaxi, PGCHE, FHEA, Assoc CIP from Birmingham City University:

Manuel Davila – Professor at Birmingham City University
Lina Du – PhD student
Muhammad Bilal – Professor of Applied AI and Technology Ethics at Birmingham City University
Dr Soobin Seo – Associate Professor at Washington State University
Dr Vadym Mozgovoy – External Lecturer, University of Amsterdam & Researcher, American Institute of Applied Sciences in Switzerland

This session offers a forward-looking yet actionable perspective on how intelligent technologies are changing hospitality today, and what it means for the future of service.
This webinar is completely free for members and non-members!

.fusion-button.button-2 {border-radius:2px;}BOOK YOUR FREE PLACE HERE

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HSMAI POWERUP HO CHI MINH – KNOWLEDGE EXCHANGE & NETWORKING
2026-07-16 16:30 - 19:30 (Asia/Ho_Chi_Minh)
Registration: 3:45pm | Event: 4:30pm – 7:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Knowledge Exchange & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is a mix of Knowledge Exchange & Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.

Take a brief deep dive into the current number trends and outlook for the Vietnam / Ho Chi Minh market – get familiar with how it’s performing and what’s ahead.

A quick update from HSMAI on what’s happening in your location and upcoming events, education and publications.

Join our panel of experts for an interactive chat with the attendees.

Join our panel of experts for an interactive chat with the attendees.

IoH London | Summer Sizzler
2026-07-16 18:00 - 21:00 (Europe/London) | OKN1, OKN1, 40 Hoxton Street, London, N1 6LR, United Kingdom
Join the IoH London Region on 16 July 2026 for another evening of great food, networking, and a sizzling summer experience.
Taking place at the award-winning OKN1, part of Hoxton’s New City College, and in partnership with Hospitality Connect, this vibrant networking event will bring together leading hospitality professionals and future industry stars for an inspiring and delicious experience.
Guests will enjoy a summer feast prepared by students working under the mentorship of our Vice Chair, Ben Purton FIH, who will also collaborate with the college’s hospitality students on the service.
You can expect wine, craft beers, caviar, gin, amazing seafood, and great company. The Summer event promises to be an uplifting celebration of emerging talent and industry collaboration. Whether you’re looking to support the next generation, meet like-minded professionals, or simply enjoy a summer evening of good food and conversation, this is the must-attend event of the season.
Ticket prices:
Student member £25
IoH member tickets £35
Non-member tickets £45

.fusion-button.button-3 {border-radius:2px;}BOOK YOUR PLACE HERE

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HSMAI POWERUP YOGYAKARTA – KNOWLEDGE EXCHANGE & NETWORKING
2026-08-06 16:30 - 19:30 (Asia/Jakarta)
Registration: 3:45pm | Event: 4:30pm – 7:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Knowledge Exchange & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is a mix of Knowledge Exchange & Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.

Take a brief deep dive into the current number trends and outlook for the Indonesia / Yogyakarta market – get familiar with how it’s performing and what’s ahead.

A quick update from HSMAI on what’s happening in your location and upcoming events, education and publications.

Join our panel of experts for an interactive chat with the attendees.

Join our panel of experts for an interactive chat with the attendees.
