eHotelier Events

POWER-UP BANGKOK – EDUCATION & NETWORKING
2025-12-03 16:30 - 19:30 (Asia/Bangkok) | TRIBE Living Bangkok Sukhumvit 39, 122 Soi Sukhumvit 39, Khwaeng Khlong Tan Nuea, Watthana, Bangkok 10110, 10110, Thailand
Venue: Taco Hachi – TRIBE Living Bangkok Sukhumvit 39
Registration: 3:45pm | Event: 4:30pm – 7:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is a mix of Education and Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.
Take a brief deep dive into the current number trends and outlook for the Thailand market – get familiar with how it’s performing and what’s ahead. Join the always effervescent and entertaining Philip Schaetz as he explores with his fellow hotelier panel how they are using AI tools to achieve usable practical efficiencies in their workflows or creating innovations that spark successful new strategies.
This is a casual, no holds barred, all-inclusive, interactive discussion with audience participation – so come prepared to join the open debate and share your thoughts on AI in hospitality!! Get ready for an entertaining ‘Ted Talk’ style (zero slides!) look back at the main trends, challenges and opportunities of 2025 with Tareq Bagaeen.

Sip, Savour & Support | IoH Midlands Dinner
2025-11-27 18:30 - 23:30 (Europe/London) | The Belfry Hotel and Resort, Lichfield Road, Wishaw,, Sutton Coldfield, B76 9PR, United Kingdom
Join the Institute of Hospitality Midlands Region for an unforgettable evening of fine food, wine, and inspiration at the iconic Belfry Hotel & Resort.
The night begins with welcome drinks and networking in the Brabazon Bar, followed by a showstopping menu created by Robert Bates, Executive Chef at The Belfry, and Luke Tipping, Culinary Director at Simpsons Birmingham. Each course will be perfectly paired with wines from boutique English producer Silverhands in Kent.
Guest speaker Nigel Risner will share his renowned insights on leadership and communication, before a charity auction raises vital funds for the IoH Bursary Fund.
The celebrations will continue with live music back in the Brabazon Bar to round off the evening in style.
Members and Non-members ticket price: £99 per person
Dress code: Black tie

.fusion-button.button-4 {border-radius:2px;}BOOK YOUR TICKET HERE

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IoH Nigeria | Gala Dinner
2025-11-27 15:00 - 21:00 (Europe/London) | Sheraton Lagos Hotel, Anthony Way Ikeja, Lagos, 021189, Nigeria
IoH Nigeria would like to invite you to their Gala Dinner taking place on Thursday 27 November 2025 at the Sheraton Lagos Hotel.
The evening will include an induction ceremony followed by a delicious dinner. The event begins at 3pm with a cocktail reception and will end at 9pm.
Prices:

Fellows and Members of the Institute 35,000 NGN
Non-members 50,000 NGN

To Book, please click the button below or email nigeriachair@instituteofhospitality.org

.fusion-button.button-1 {border-radius:2px;}Book Now

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CHSL – Certified Hotel Sales Leader Review Class
2025-11-27 10:00 - 15:00 (Asia/Singapore) | The Sands Expo & Convention Centre, 10 Bayrfront Avenue, Singapore, 018956, Singapore
Boost Your Career with the CHSL Sales Leader Certification!Attend this one-day course and walk away with a globally recognised credential in sales leadership.
Register Now!
HSMAI certifications are important because the more you know — and the more you can demonstrate what you know — the better ROI you can provide to your company, the more you can improve its bottom line, and the better you can position your career.

Why attend the Review Course?
These review courses cover the essential concepts outlined in the certification study guides for each discipline, offering the perfect final ‘cram session’ before you take the certification exam. You’ll have the flexibility to take the exam either immediately after the class or at a time that suits you best.
How do I apply for and get the Certification?
The HSMAI certification program is a two-part process in which you must complete the application to demonstrate your eligibility (minimum points: 50), and then pass an online exam covering the functions performed in your chosen discipline.
Your application will be assessed on a points basis according to your work profile. The items assessed are:

Professional Experience
On-the-Job Responsibilities
Membership in an Industry Organization
Leadership in an Industry Organization
Authoring Published Articles
Speaking at Industry Programs/Meetings
Higher Education Coursework
Non-Academic Coursework
Other Certifications

CRME – Certified Revenue Management Executive Review Class
2025-11-27 10:00 - 15:00 (Asia/Singapore) | Virtual Instructor-Led
Join the CRME Review Course, and take a major step toward HSMAI Global certification!
HSMAI certifications are important because the more you know — and the more you can demonstrate what you know — the better ROI you can provide to your company, the more you can improve its bottom line, and the better you can position your career.

Why attend the Review Course?
These review courses cover the essential concepts outlined in the certification study guides for each discipline, offering the perfect final ‘cram session’ before you take the certification exam. You’ll have the flexibility to take the exam either immediately after the course or at a time that suits you best.
How do I apply for and get the Certification?
The HSMAI certification program is a two-part process in which you must complete the application to demonstrate your eligibility (minimum points: 50), and then pass an online exam covering the functions performed in your chosen discipline.
Your application will be assessed on a points basis according to your work profile. The items assessed are:

Professional Experience
On-the-Job Responsibilities
Membership in an Industry Organization
Leadership in an Industry Organization
Authoring Published Articles
Speaking at Industry Programs/Meetings
Higher Education Coursework
Non-Academic Coursework
Other Certifications

The Budget Breakdown: Survival, Strategy and Growth for Hospitality
2025-11-27 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
As the hospitality sector prepares to navigate the new fiscal landscape, our expert panel breaks down what the latest UK Budget means for operators, investors, and business leaders.
Join Head of Professional Development Aymen Fetouak MIH, IoH CEO Robert Richardson FIH MI, IoH Chair Martin Traynor OBE FIH, Chair of the Night Time Industries Association (NTIA) Sacha Lord FIH, Declan O’Connell from Menzies and Abhijeet Soni of QX Global as they explore key financial impacts across tax, VAT, business rates, and employment costs, while addressing the wider challenges of inflation, energy pricing, and profitability in 2026.
Gain practical insight into how businesses of all sizes can adapt, protect margins, and plan for sustainable growth in a rapidly changing economy.

POWER-UP SINGAPORE – EDUCATION & NETWORKING
2025-11-26 17:00 - 19:30 (Asia/Singapore) | Hai Tien Lo Restaurant, Pan Pacific Singapore, Level 3, 7 Raffles Boulevard, Marina Square, Singapore, 039595, Singapore
Registration: 4:15pm | Event: 5:00pm – 7:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is 1-hour Education and 1.5 hours Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.
Singapore’s hotel distribution landscape is evolving rapidly. This session is a data-rich sharing for an overview of the latest industry performance and key B2B trends.
We’ll cut through the complexity to show how smart technology can help you prioritize high-performing channels while seamlessly managing your entire distribution network.
Attendee Takeaways:
1. A clear picture of Singapore’s latest hospitality data and market shifts
2. A strategic approach to focus on key channels and automate broader distribution
3. Practical knowledge of tools that streamline rate and inventory management

ROUNDTABLE: CHIEF COMMERCIAL OFFICERS – APAC
2025-11-26 13:30 - 16:30 (Asia/Singapore) | Venue to be Advised-Singapore, Singapore
By Invitation Only
HSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue, Digital, Distribution, Marketing, Sales and Operational heads in the Hospitality Industry. The Roundtables are invitation-only and are deliberately small, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.
Please contact us if you would like to be invited.

IoH South East | Fundraising Dinner & Networking
2025-11-20 19:00 - 23:00 (Europe/London) | Phyllis Court Club, Marlow Road, Henley on Thames, Oxfordshire, RG9 2HT, United Kingdom
The South East Region is pleased to return to one of its most popular venues for a truly special and intimate evening at the iconic Riverside Pavilion, Phyllis Court Club, set on the picturesque banks of the River Thames in Henley-on-Thames in aid of the IoH Bursary Fund and Hospitality Action.
A long-standing member, Chris Hogan FIH, Club Secretary of Phyllis Court, has generously offered not only the venue but also the opportunity for guests to gain a rare insight into the fascinating world of Private Members’ Clubs, often regarded as exclusive and little known.
The evening will begin with welcome drinks and networking on the Pavilion’s Lower Deck, followed by an exquisite dinner on the Upper Deck. Each course will be complemented by wine pairings, kindly provided by wine sponsors Vintage Roots, to whom special thanks are extended.
Tickets prices:
AIH members: £70.00 per person
IoH MIH & Fellows: £75.00 per person
Non-members: £85.00 per person
Dress Code: Business Atire

Thanks to our sponsor; Vintage Roots who will be providing the wines for the evening.

.fusion-button.button-1 {border-radius:2px;}Book your place here

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IoH North | Hospitality Sets Sail 3 – Careers at Sea
2025-11-18 10:30 - 14:30 (Europe/London) | P&O Ferries International Terminal, King George Dock, Hull, HU9 5PS, United Kingdom
Join IoH North as they host a FREE hospitality careers at sea event for students/graduates and hospitality professionals aboard the MV Pride of Rotterdam in Hull Docks on Tuesday, 18 November 2025.
Why attend?
A world of exciting and rewarding careers awaits hospitality professionals aboard ships and in the ports and terminals that support them. Every role you see in a hotel or hospitality business on land has a counterpart at sea – with unique opportunities for responsibility, progression, and global travel. From entry-level positions to senior roles such as Hotel Director, Onboard Services Manager, Purser, or Logistics Officer, hospitality at sea offers rapid career progression, early responsibility, and the chance to build leadership skills. Recruits also benefit from advanced safety training, equipping them with valuable credentials for working as part of a ship’s crew.
What to expect from the event

Industry insight – hear directly from professionals and leaders about career opportunities afloat and ashore
Behind-the-scenes access – tour the ship’s hospitality areas to see operations in action
Networking opportunities – connect with industry representatives over lunch and during dedicated networking sessions.

This event is free for IoH members and non-members, but pre-registration is essential.
You will be required to bring a valid passport with you on the day which matches the details you provided at the time of pre-registration. Arrival and check-in: 10.00 am –10.30 am.

.fusion-button.button-1 {border-radius:2px;}REGISTER TO ATTEND HOSPITALITY SETS SAIL 3

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NO VACANCY – BANGKOK
2025-11-18 - 2025-11-19 | Queen Sirikit National Convention Centre (QSNCC) Bangkok, Ratchadaphisek Road, Khlong Toei Sub-district, Khlong Toei District, Bangkok, Select a State or Province:, Thailand
Promo Code: HSMAI

Dates: 18 – 19 November 2025
📍 Location: Queen Sirikit National Convention Centre (QSNCC) Bangkok
NoVacancy is Australia’s largest and most important exhibition and conference for the entire accommodation industry, including hotels, motels, serviced apartments, resorts, casinos, student accommodation, holiday parks and beyond. Covering the entire supply chain in hotel and accommodation, delivering the latest solutions, trends and ideas, bringing together thousands of the most influential decision makers, suppliers and innovators annually.
NoVacancy is recognised as the annual must-attend event, a place where the industry comes to be inspired, to modernise their property, optimise their business, enhance the guest experience and maximise profits. Registration is now open so secure your FREE ticket today!

3:40pm Tuesday, November 18th, 2025

For today’s commercial leaders, harmonizing the intricate connections between sales, marketing, revenue management and distribution—the core commercial disciplines—is essential for maximising enterprise profitability. This won’t be your traditional panel! Join us as we illustrate what it truly means to ‘break down silos’ and collaborate as a Commercial Strategy team. We’ll discuss what works, what doesn’t work, and leave you with new strategies for you to take back to your team.

11:40am Wednesday, November 19th, 2025

Search engines are no longer just about keywords – they’re becoming intelligent, conversational and personalised. This session will explore how AI is transforming the way people get inspired and plan travel, and what that means for hotel bookings and online strategy. From SEO to AIO, get ahead of the curve and make sure your hotel is part of the conversation!

Above & Beyond Hearts in Hospitality
2025-11-17 18:00 - 20:00 (Europe/London) | The Stratford Hotel, Queen Elizabeth Olympic Park , 20 International Way, London, E20 1FD, United Kingdom
Join us for a very special Above & Beyond, celebrating our Hearts in Hospitality winners.
This will be our 23rd Above & Beyond and will take place at The Stratford Hotel in London.
As always, the event will feature a live panel of speakers as well as a chance to network with drinks and canapés.
The panel, which are made up of past winners and judges, will be talking about “The Heart of Service Excellence”.
Hearts in Hospitality, an IoH initiative aiming to celebrate the ‘unsung heroes in hospitality’ was launched in May of 2023.
Since launching, Hearts in Hospitality has honoured many outstanding professionals, globally across the sector who have gone above and beyond to make hospitality truly special.
So what better way to celebrate our winners, and their commitment to Service Excellence than at an Above & Beyond event.
Your panel:

Leon Williams FIH

Head of Finance, Institute of Hospitality

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Neel Radia FIH

Food Service Consultant, NR Consulting

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Max Lawrence FIH

Finance & Administration Director, Hospitality Assured

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Katariina Reissaar MIH

Director of Operations, The Royal Air Force Club

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Pete Wayre MIH

Freelance Hospitality Professional

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POWER-UP JAKARTA – EDUCATION & NETWORKING
2025-11-13 16:00 - 19:30 (Asia/Krasnoyarsk) | Aston Kartika Grogol Hotel & Conference Center, Kartika Tower Jl. Kyai Tapa No.101, RT 4/RW 16 Tomang, Kec. Grogol Petamburan Kota Jakarta Barat Daerah Khusus Ibukota, Kota Jakarta Barat, Jakarta, 11440, Indonesia
Registration: 3:15pm | Event: 4:00pm – 7:30pm
Venue: Aston Kartika Grogol Hotel & Conference Center
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is a mix of Education and Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.
Take a brief deep dive into the current number trends and the outlook for the Indonesian market – get familiar with how it’s performing and what’s ahead for 2025. JTNDJTIxLS0lMjBUaWNrZXQlMjBUYWlsb3IlMjBXaWRnZXQuJTIwUGFzdGUlMjB0aGlzJTIwaW50byUyMHlvdXIlMjB3ZWJzaXRlJTIwd2hlcmUlMjB5b3UlMjB3YW50JTIwdGhlJTIwd2lkZ2V0JTIwdG8lMjBhcHBlYXIuJTIwRG8lMjBub3QlMjBjaGFuZ2UlMjB0aGUlMjBjb2RlJTIwb3IlMjB0aGUlMjB3aWRnZXQlMjBtYXklMjBub3QlMjB3b3JrJTIwcHJvcGVybHkuJTIwLS0lM0UlMEElM0NkaXYlMjBjbGFzcyUzRCUyMnR0LXdpZGdldCUyMiUzRSUzQ2RpdiUyMGNsYXNzJTNEJTIydHQtd2lkZ2V0LWZhbGxiYWNrJTIyJTNFJTNDcCUzRSUzQ2ElMjBocmVmJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cudGlja2V0dGFpbG9yLmNvbSUyRmNoZWNrb3V0JTJGbmV3LXNlc3Npb24lMkZpZCUyRjY4OTg3OTElMkZjaGslMkZiYTk1JTJGJTNGcmVmJTNEaHNtYWl3ZWIlMjIlMjB0YXJnZXQlM0QlMjJfYmxhbmslMjIlM0VDbGljayUyMGhlcmUlMjB0byUyMGJ1eSUyMHRpY2tldHMlM0MlMkZhJTNFJTNDYnIlMjAlMkYlM0UlM0NzbWFsbCUzRSUzQ2ElMjBocmVmJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cudGlja2V0dGFpbG9yLmNvbSUzRnJmJTNEd2RnXzcwMzI2JTIyJTIwY2xhc3MlM0QlMjJ0dC13aWRnZXQtcG93ZXJlZCUyMiUzRVNlbGwlMjB0aWNrZXRzJTIwb25saW5lJTIwd2l0aCUyMFRpY2tldCUyMFRhaWxvciUzQyUyRmElM0UlM0MlMkZzbWFsbCUzRSUzQyUyRnAlM0UlM0MlMkZkaXYlM0UlM0NzY3JpcHQlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRmNkbi50aWNrZXR0YWlsb3IuY29tJTJGanMlMkZ3aWRnZXRzJTJGbWluJTJGd2lkZ2V0LmpzJTIyJTIwZGF0YS11cmwlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy50aWNrZXR0YWlsb3IuY29tJTJGY2hlY2tvdXQlMkZuZXctc2Vzc2lvbiUyRmlkJTJGNjg5ODc5MSUyRmNoayUyRmJhOTUlMkYlM0ZyZWYlM0Roc21haXdlYiUyMiUyMGRhdGEtdHlwZSUzRCUyMmlubGluZSUyMiUyMGRhdGEtaW5saW5lLW1pbmltYWwlM0QlMjJ0cnVlJTIyJTIwZGF0YS1pbmxpbmUtc2hvdy1sb2dvJTNEJTIyZmFsc2UlMjIlMjBkYXRhLWlubGluZS1iZy1maWxsJTNEJTIyZmFsc2UlMjIlMjBkYXRhLWlubGluZS1pbmhlcml0LXJlZi1mcm9tLXVybC1wYXJhbSUzRCUyMiUyMiUyMGRhdGEtaW5saW5lLXJlZiUzRCUyMmhzbWFpd2ViJTIyJTNFJTNDJTJGc2NyaXB0JTNFJTNDJTJGZGl2JTNFJTNDJTIxLS0lMjBFbmQlMjBvZiUyMFRpY2tldCUyMFRhaWxvciUyMFdpZGdldCUyMC0tJTNF

Mastering Service Leadership & Excellence in Hospitality & Toursim
2025-11-11 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
In an industry built on people and experiences, exceptional service leadership is the true differentiator.
This webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and empathy, our expert panel will share practical strategies, real-world insights, and leadership approaches that inspire excellent at every level.
Our expert panel, hosted by our DEIB Lead Rya White AIH are:

Marion Paturiel – MCP Consult
Aritra Raha AIH – Sales & Product Trainer
Max Lawrence FIH – Hospitality Assured

IoH webinars are free for our members to attend and count towards CPD activity.

Mastering Service Leadership & Excellence in Hospitality & Toursim
2025-11-11 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
In an industry built on people and experiences, exceptional service leadership is the true differentiator. This webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and empathy, our expert panel will share practical strategies, real-world insights, and leadership approaches that inspire excellent at every level.

Passion4Hospitality: The Future Leaders Conference 2025
2025-11-10 10:00 - 15:00 (Europe/London) | Novotel London West, Hammersmith International Centre, 1 Shortlands, LONDON, W6 8DR, United Kingdom
Passion4Hospitality: The Future Leaders Conference is the largest student, graduate and apprentice Careers Exhibition & Conference in the UK hospitality industry.
The events include:

Careers Exhibition
1-1 Employability Workshops
Keynote speaker
Lunch and refreshments throughout the day
HOTS Business game
Networking Opportunities

+++++++To be included on the Waiting List for tickets, please email our IoH Events Team. +++++++

.fusion-button.button-1 {border-radius:2px;}ACCESS THE P4H PROGRAMME HERE

With thanks to our sponsors

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.fusion-body .fusion-builder-nested-column-1{width:25% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 7.68%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 7.68%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-nested-column-1{width:100% !important;order : 0;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-1{width:100% !important;order : 0;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}

With support from the Savoy Educational Trust

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POWER-UP HONG KONG – EDUCATION & NETWORKING
2025-11-06 15:30 - 19:00 (Asia/Hong_Kong) | Ying’nSocial, 1/F, 22 Hennessy Rd, Wan Chai, Hong Kong, Hong Kong
Registration: 3:00pm | Event: 3:30pm – 7:00pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is a mix of Education and Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.
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IoH Youth Council | Steeped in Innovation: Reimagine Tea with Saicho
2025-10-30 18:30 - 21:00 (Europe/London) | Kimpton Fitzroy London, 1-8 Russell Square, London, WC1B 5BE, United Kingdom
The Institute of Hospitality and the IoH Youth Council are holding an exclusive networking event in the heart of Bloomsbury.
Join us in celebrating the future of tea with Saicho Sparkling Tea and the IoH Youth Council. Hosted at the stunning Kimpton Fitzroy London, this event will bring together hospitality professionals of all levels (AIH, MIH, FIH and non-members alike) to discover how tea is being reimagined for contemporary dining and drinking experiences.
Discover the elegance of sparkling tea paired with curated canapés, crafted to highlight the versatility and depth of Saicho’s unique range. You will also have the chance to blend your own tea infusion to take home.
Alongside tastings and exploration, the evening offers a chance to connect with fellow members from across the hospitality industry over your new favourite ‘cuppa’.
Tickets price:

Students and AIH members £20
MIH and FIH members £25
Non-members £30

.fusion-button.button-2 {border-radius:2px;}Book your place now

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ROUNDTABLE: GENERAL MANAGERS – BANGKOK
2025-10-30 16:03 (Asia/Bangkok)

Spotlight Conversation – October 2025
2025-10-30 00:00 - 2025-11-07 00:00 (Europe/London)
Spotlight Conversation | ABID: Liverpool’s next chapter
Join us for our October Spotlight Conversation.
This month’s Spotlight Conversation is with Steven Hesketh FIH, CEO of Savvy Hotels and Vice Chairman of the Liverpool ABID Board and Marcus Magee, General Manager of the Doubletree Hilton Liverpool and the Chairman of the Liverpool ABID Board.
Spotlight Conversations are on-demand events. This month’s conversation is available to watch at the link below.
If you have any questions about the event, please email events@instituteofhospitality.org.

.fusion-button.button-1 {border-radius:2px;}Watch October’s Spotlight on demand from 30 October 2025

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6:12pm is the new 8pm
2025-10-28 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
In 2025, 5,000 British consumers were surveyed about their going out and eating out preferences.
Consumer behaviour is shifting towards going out earlier, with the new preferred start time for consumers’ bookings at restaurants, pubs and bars now sitting at 6:12pm.
This marks a continuance of a trend that started post-pandemic, with consumers increasingly favouring convenience when it comes to their visits to hospitality venues.
But what are the key factors that are influencing this shift towards earlier booking times?
Which consumers are seeing the biggest behavioural shifts?
And what are the biggest priorities for guests when choosing to visit hospitality venues earlier?
Join Aymen Fetouak who will be discussing with Stuart Derricott, exclusive research from Zonal and CGA by NIQ revealing a shift in consumer behaviour towards going out earlier when visiting pubs, bars and restaurants, as well as the factors influding this shift. A link to the full research can be found here

Fellows’ Dinner 2025
2025-10-27 19:00 - 22:30 (Europe/London) | Waldorf Hilton London, Aldwych, London, WC2B 4DD, United Kingdom
This event is now sold out!
Join us for the Institute of Hospitality Fellows’ Dinner 2025 at The Waldorf Hilton, London on 27 October.
The evening will commence with a canapés and drinks reception supported by Gusbourne in The Waldorf Hilton’s spacious and bright Palm Court (with marble flooring and a glass ceiling), where Fellows and their guests will have the opportunity to mingle, network and congratulate our new Fellows, who will be presented and pinned with their commemorative Fellows’ pin.
Following the drinks, guests will be seated in the magnificent Adelphi Suite, which boasts tall pillars and chandeliers, for a delicious three-course dinner with coffee and wines supported by Majestic Wine to complement the menu.
During the evening, new Fellows will be welcomed into Fellowship.
Prices are as follows:
£155.00 including VAT – Individual Fellows and Members
£180.00 including VAT Individual Non-member
£300.00 including VAT – Fellow & Guest Joint Ticket (please contact the Events Team to book)
£1500.00 including VAT – Table of 10 guests (please contact the Events Team to book)
All Fellows and their guests are welcome.

With thanks to our sponsors:

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IoH London | Celebrating Black History Month and Diversity within the Hospitality sector
2025-10-22 18:00 - 21:00 (Europe/London) | InterContinental London Park Lane, One Hamilton Place, Park Lane, London, W1J 7QY, United Kingdom
Join the IoH London Region as we celebrate Black History Month.
As part of Black History Month, IoH London’s next event will highlight the achievements, contributions, and experiences of Black professionals within hospitality, while also opening up the conversation about how diversity and inclusion can be truly embedded across the industry.
Featuring a dynamic panel discussion with leading voices from across the hospitality sector, panellists will share their personal journeys, insights, and perspectives on the challenges and opportunities that come with creating inclusive workplaces. They will also explore practical strategies for businesses to nurture diverse talent, break down barriers, and ensure equal opportunities for all.
Attendees will leave with practical ideas and a deeper understanding of why diversity is not just a value to uphold, but a driver of innovation, resilience, and success in hospitality.
Ticket prices:
Members MIH and FIH £20
Guests and Non Members £25
Students and AIH £15

Host: Rod WestmaasCo-Founder, Guyana SPEAKS

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Lorraine CopesCEO, BI Hospitality

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Michelle de LeonFounder/CEO, World Afro Day

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Nero UghwujaboSenior Strategy Adviser DEI, The King’s Trust – (Former Special Adviser to the Prime Minister)

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Kingsley Ikenna AdiukwuPhD candidate, Workplace Racial Discrimination in Hospitality, University of Derby

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With thanks to our sponsors:
Farm & Vine

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IoH Dinner in Scotland 2025
2025-10-20 18:30 - 23:00 (Europe/London) | AC Hotel Glasgow, 260 George Street,, Glasgow, G1 1QX, United Kingdom
Join us for an unforgettable evening at the Institute of Hospitality Annual Scottish Dinner.
The stunning venue for the IoH Dinner in Scotland 2025 is AC Hotel Glasgow, nestled beside the iconic George Square.
Set within the elegant Collector’s Hall, a space that beautifully marries historic charm with contemporary sophistication, this venue offers the perfect backdrop for an evening of celebration, connection, and inspiration for our Fellows, Members and IoH Guests.
The evening will commence with a welcome drinks reception, followed by a sumptuous three-course dinner with wine sponsored by Corney & Barrow to complement the menu. We are honoured to welcome Gary Maclean – Scotland’s celebrated National Chef and winner of MasterChef: The Professionals – as our guest speaker.
Tickets are strictly limited.
Dresscode: Black Tie / Evening Dress

Gary MacleanKeynote Speaker

Scotland’s celebrated National Chef and winner of MasterChef: The Professionals

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Shaping the Future: Bold Strategies for the Next Era of Tourism and Hospitality
2025-10-14 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
The tourism and hospitality industry is evolving at unprecedented speed, driven by shifting guest expectations, rapid technological advances, and the urgent need for sustainable practices. In this CPD-accredited webinar, a panel of leading experts will explore the bold strategies that will define the sector’s next era.
From harnessing AI to enhance the customer journey, to embedding sustainability in everyday operations, to bridging the widening skills gap, our speakers will share insights, practical approaches, and forward-thinking solutions to help you stay ahead.
Hosted by Richard Hatter FIH, Richard will be joined by Professor Lisa Wyld FIH, Martin Kubler FIH, Alper Zan FIH, and Rita Varga as they discuss the challenges and opportunities shaping the industry’s future and leave with actionable strategies you can apply in your organisation today.

IoH London | Industry Breakfast with Saqib Bhatti MBE MP
2025-10-14 08:00 - 09:30 (Europe/London) | 1 lombard street, 1 Lombard Street, London, EC3V 9AA, United Kingdom
Join the IoH London Region on 14 October at 1 Lombard Street, Bank, for an industry breakfast networking event with Saqib Bhatti MBE MP.
The event will bring together an audience of senior leaders and decision-makers from across the hospitality industry for a focused morning of discussion, insight, and sector engagement, giving Institute of Hospitality and Réunion des Gastronomes members the chance to network and catch up with other colleagues and friends from the hospitality industry over a delicious breakfast service.
Speaking at the event will be Saqib Bhatti MBE MP, Shadow Minister for Education (and previously for Culture and Tourism). Saqib will share insights on the future of the employment/tourism/hospitality sector.
Times:
Breakfast service: 8:00am
Finishing at: 9:30am
Ticket prices:
Members & guests £45

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Saqib BhattiShadow Minister for Education

GUEST SPEAKER

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Independent Hotel Show 2025 | Visit us on stand no: 2303
2025-10-06 - 2025-10-07 | Olympia, Hammersmith Rd, Hammersmith, London, W14 8UX, United Kingdom
The Independent Hotel Show, the business event for luxury and boutique hotels is returning this coming October.
The Independent Hotel Show is the only industry event dedicated entirely to the needs of luxury and boutique hoteliers.
A firm fixture in the calendar of independent hoteliers and industry professionals alike, the show presents a curated collection of over 200 innovative product and service providers from across the hotel supply chain.
The Institute of Hospitality will be exhibiting at the show. The IoH team will be on the stand to answer any questions about membership, the Institute, or just say hello.
Come and see the IoH team at Stand No 2303

.fusion-button.button-1 {border-radius:2px;}REGISTER TO ATTEND

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RESORT MARKETING CONFERENCE – PHUKET
2025-10-02 10:30 - 19:00 (Asia/Bangkok)
Join us for a unique opportunity to see Hotel leaders sharing their knowledge and experience in Resort Marketing, Commercial Management, Sales & Revenue Optimization. Our expert speakers will provide you with invaluable insights and strategies to drive your business in 2025.
Register today for the Resort Marketing Conference Asia to upskill your knowledge and next-level budget planning in beautiful Phuket!

Hospitality Apprenticeships – What Employers Need to Know Now
2025-10-02 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
Supporting Hospitality Apprenticeships Week | 29th September – 5th October 2025
We’re in the midst of the biggest shake-up to apprenticeships since the introduction of the Apprenticeship Levy in 2017 – and hospitality employers need to be prepared.
Join our Head of Professional Development, Aymen Fetouak MIH, as he welcomes Jill Whittaker OBE FIH, Executive Chair of HIT Training Ltd, for a practical and insightful session exploring what these changes mean for your business, your workforce strategy, and your access to future skills.
You’ll get clear updates on the key developments shaping the system right now, including:

Skills England and the Future of Funding – where hospitality fits in the government’s new priorities and why it’s essential the sector is heard.
Shorter Duration Apprenticeships – how 8-month programmes are unlocking faster, more responsive skills development.
Funding for Level 7 Senior Leader Apprenticeships – what’s changing, and how to make the most of the opportunity before restrictions tighten.
Foundation Apprenticeships – a new entry-level pathway to help more young people take their first step into hospitality careers.
Changes to Off-the-Job Training Requirements – what is changing and what it means for you.
The Growth and Skills Levy – what may replace the current Apprenticeship Levy and how it could support wider workforce planning.

Jill will be joined by Jonathan Foot FIH, director of skills and early careers at Compass Group UK & Ireland, who’ll share how they’re navigating the changes and using apprenticeships to build strong, sustainable teams.
IoH webinars are free for our members and count towards your CPD activity!

Above & Beyond Marsham Court Hotel
2025-09-29 18:00 - 20:00 (Europe/London) | Marsham Court Hotel, 3 Russell Cotes Road, Bournemouth, Dorset, BH1 3AB, United Kingdom
Our twenty-second Above & Beyond will take place at Marsham Court Hotel in Bournemouth, Dorset.
As always, guests will get the chance chance to network whilst enjoying drinks and canapés.
The event will feature a live panel of speakers who will be discussing “Power in the Margins: Rewriting the Rules of Belonging in Hospitality and Beyond” and consists of:

Dr Maria Gebbels MIHIoH DEIB Vice Chair

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Rya White AIHIoH DEIB Lead

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James Dixon-Box MIHMarsham Court Hotel

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Professor Peter Jones MBE FIHThe Crumbs Project

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Dr Xuan Lorna Wang FIHUniversity of Surrey

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Professor Adele LadkinBournemouth University Business School

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With thanks to our sponsors:

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