eHotelier Events

POWER-UP HONG KONG – EDUCATION & NETWORKING
2025-07-04 17:16 (Asia/Hong_Kong) | Hyatt Regency Hong Kong, Tsim Sha Tsui, 18 Hanoi Rd, Hong Kong
Venue: Salon II-III
Hyatt Regency Hong Kong, Tsim Sha Tsui
18 Hanoi Road, Tsim Sha Tsui, Hong Kong
Registration: 1:45pm | Event: 2:30pm – 6:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is 3 hours Education and 1 hour Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.
HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Asia Pacific was founded in Singapore in 2004 and now has Chapters in Singapore, Thailand, Indonesia, Australia, India, Korea, Hong Kong & Macau & Mainland China.
In 2017, HSMAI founded the HSMAI Academy, allowing us to bring members and other hoteliers quality education both online and face-to-face. The Academy houses all educational products and certifications developed by HSMAI around the world and will soon feature external courses that will assist hoteliers grow their career. Take a brief deep dive into the current number trends and the outlook for the Hong Kong market – get familiar with how it’s performing and what’s ahead for 2025. Get ready to dive into the latest consumer profiles and trends that are shaping the future of Hong Kong hotels! In this session, we’ll uncover the dynamic changes in Hong Kong’s consumer landscape. Chinese consumers, in particular, are making a significant impact on the tourism sector. This vibrant demographic is not only affluent and digitally connected but also younger on average compared to the general population. Join us to discover how these trends can transform your approach to hospitality! Join Charles as he explores the transformative power of mindset in the restaurant business. Discover key attitudes and beliefs essential for success in a challenging market. Prepare to embark on a journey of growth and inspiration, from embracing the underdog mentality to mastering the art of strategic thinking. Get up close and personal with Henry and learn what innovation means to the him and the HKTB and discover new perspectives and strategies that could also benefit hoteliers looking for growth ideas and collectively for 2025 destination Hong Kong. The role of hotel sales has transformed dramatically in recent years, driven by shifting traveler expectations, evolving technology, and the increasing need for a data-driven, omnichannel approach.
In this panel, industry leaders will explore how hotel sales professionals must adapt to remain competitive in today’s fast-changing landscape. We’ll dive into key topics such as the integration of sales, marketing, and revenue functions, the impact of AI and automation, and the shift from transactional selling to strategic, value-driven partnerships.
Our panelists will share insights on how sales teams can refine their skills, leverage new tools, and reposition themselves as commercial leaders who drive business growth.
Whether you’re a Director of Sales, DOSM, Commercial Leader, General Manager, or an emerging sales professional, this discussion will equip you with actionable strategies to stay ahead in the ever-evolving world of hotel sales. How can we integrate AI solutions into our workflows? Join us for an insightful panel where industry experts will discuss the transformative power of AI and explore practical real-world examples of how it is being incorporated into hotel commercial teams tasks.
Artificial intelligence (AI) is rapidly transforming the hotel industry, offering innovative solutions that enhance operational efficiency and improve guest experiences. From automating routine tasks to leveraging data analytics for personalized marketing, AI empowers hotels to make informed decisions that drive revenue and customer satisfaction.

Topic
Speaker
PDF

About HSMAI
Glen Grosic
Download

Hong Kong Market Performance & Outlook
Edward Wright
Download

2025 Consumer Profile & Trends
Jane Zhong
Download

POWER-UP DELHI – EDUCATION & NETWORKING
2025-06-26 16:30 - 19:30 (Asia/Kolkata)
Registration: 3:45pm | Event: 4:30pm – 7:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is 1.5 hour Education and 1.5 hours Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.

Mind the Skills Gap
2025-06-25 15:00 - 16:30 (Europe/London) | Online Webinar Institute of Hospitality
***As this webinar is taking place shortly, you can no longer register to attend on-line. If you would like to register to attend, please email joanne.smith@instituteofhospitality.org and we will send you a link with joining instructions.***
Join our Midlands Region for an exciting webinar where we’ll explore the world of skills, training, and government support.
Mind The Skills Gaps is your guide to navigating the ever-changing skills landscape — and discovering how your hospitality business can benefit from it right now. Think an all-access pass to understanding what’s out there — and how to make it work for your hospitality business.
What we’ll explore:
• Connect with the next generation – find out how to build partnerships with schools, colleges & universities and tap into exciting career pathways for young talent.
• Make the most of funding – discover what support is available for recruiting and training up future stars (spoiler: there’s more than you think).
• Upskilling your team – from apprenticeships to bootcamps, find out how to level-up your workforce — with help to fund it, too.
• The business case for skills – hear why investing in development isn’t just good for people — it’s great for business.
We’re bringing together inspiring voices from across the industry — from frontline leaders to training experts — to share real stories, fresh ideas, and practical advice you can act on straight away. Whether you’re a hospitality leader, working in an HR role, or someone passionate about people development, this session will leave you informed and ready to take action.
Let’s close the skills gap — and open up a world of opportunity.

COMMERCIAL LEADERS FORUM – SEOUL CONFERENCE
2025-06-20 08:30 - 17:30 (Asia/Seoul)
하루동안 진행되는 이번 컨퍼런스는 한국 호텔 업계의 수익, 마케팅, 커머셜 리더들이 급격하게 변화하고 있는 현 호스피탈리티에 대한 전반적인 이해와 고객 여정을 향상시키기 위한 수익관리의 혁신적인 전략에 대하여 알아보는 시간입니다.
모든 발표 내용은호스피탈리티의 변화 ‘라는 컨퍼런스 주제와 연관되며, 대부분의 세션은 한국어로 진행되며, 일부 발표자는 한국어 슬라이드와 함께 영어로 발표할 예정입니다.

POWER-UP SURABAYA – EDUCATION & NETWORKING
2025-06-19 16:30 - 19:30 (Asia/Krasnoyarsk)
Registration: 3:45pm | Event: 4:30pm – 7:30pm
HSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect, learn, and build their professional networks.
This is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual, yet informative, engaging, and meaningful way.
The format for the event is 1-hour Education and 1.5 hours Networking. 🥂
Join us for a unique opportunity to meet your peers and engage with hotel leaders.

IoH South West | Best of the West Hospitality Conference 2025
2025-06-19 16:00 - 19:00 (Europe/London) | South Bristol Skills Academy, The Boulevard, Hengrove Park, Bristol, BS14 0DB, United Kingdom
IoH South West in partnership with City of Bristol College is once again holding their Best in the West networking and educational conference.
The conference is designed to celebrate the best hospitality the South West of England has to offer as well as discuss important issues such as recruitment, retention and innovation.
This exciting event will bring together industry leaders, professionals, and students for a day of insightful discussions, networking, and celebration of excellence in hospitality.
Agenda:
Student Hour (3pm)
Networking & Supplier Stands
Panel Discussion
Networking & Supplier Stands
Panel:
Romy Gill MBE
Raphael Herzog FIH, General Manager, De Vere Tortworth Court
Adam Terpening FIH, Room to Reward
Victoria Veasey, Lecturer at City of Bristol College
This event is completely free to attend, however registration is essential. Please book at the link below to confirm your place.

.fusion-button.button-2 {border-radius:2px;}BOOK YOUR PLACE HERE

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Spotlight Conversation – June
2025-06-19 | IoH Online
Spotlight Conversation | Owning the customer: the steps needed to keep OTA commission at an all-time low
Join us for our June Spotlight Conversation.
This month’s Spotlight Conversation is with Adam Hamadache FIH, Founder & CEO of This is Formula.
Adam is joined by John Mullen of Revinate and the conversation is about Owning the customer: the steps needed to keep OTA commission at an all-time low.
Spotlight Conversations are on demand events. This month’s conversation will be available to watch at the link below from Thursday 19 June.
If you have any questions about the event, please email events@instituteofhospitality.org

.fusion-button.button-1 {border-radius:2px;}Watch June’s Spotlight on demand

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Empowering People & Shaping Culture in Tourism & Hospitality
2025-06-17 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
In today’s rapidly evolving hospitality landscape, organisations must go beyond service standards to cultivate workplaces that empower individuals and nurture resilient, values-driven cultures. This webinar brings together a panel of academic and industry leaders to explore how people-first strategies can drive innovation, inclusivity, and long-term success in tourism and hospitality.
Join our panel of industry experts for our June CPD webinar. Free for IoH members!

Dr Prashanna Nepal MIH London Hotels Collection Ltd
Dr Tracy Xu MIH Surrey Hospitality & Tourism Management (SHTM)
Rory Slater FIH Como Metropolitan London
Ian Scarth Ecole Hotelier de Lausanne

IoH Annual Dinner & Awards 2025
2025-06-16 18:00 - 22:30 (Europe/London) | JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, W1K 7TN, United Kingdom
+++ Bookings through the website have now closed. If you would like to join us and book a table, please email the Events Team at the link below +++
Join the IoH’s glittering black-tie Annual Dinner & Awards where we will once again, award the very ‘best’ from within the global Hospitality Industry.
This year’s awards will take place at JW Marriott Grosvenor House London.
The Institute of Hospitality and Hospitality Assured awards will take place throughout the evening, whilst guests enjoy a sumptuous 3-course dinner with accompanying wines.
– Individual tickets are £140 for members and £160 for non-members and can be booked by following the usual bookings link opposite.
– Joint ticket (2 member or non-member guests) £250 inc VAT
– Small Group ticket (5 guests member or non-member) £625 inc VAT
– Table of Ten (10 tickets member or non-member) £1150 inc VAT

.fusion-button.button-1 {border-radius:2px;}Email the Events Team here

With thanks to our sponsors

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Middle East Certified in Hospitality Business Acumen (CHBA) – SOLD OUT!
2025-06-11 16:00 - 17:00 (Asia/Dubai) | Virtual Instructor-Led

Above & Beyond Park Plaza County Hall
2025-06-02 18:00 - 20:00 (Europe/London) | Park Plaza County Hall, 1 Addington Street, London, SE1 7RY, United Kingdom
Our twentieth Above & Beyond will take place at Park Plaza County Hall.
As always, guests will get the chance chance to network whilst enjoying drinks and canapés.
The event will feature a live panel of speakers who will be discussing “Pioneers of Change: Advancing Sustainability and Making A Difference” and consists of:

Robert Richardson FIH MICEO

Institute of Hospitality

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Kim Mouflier FIHHotel Manager

Hilton London Bankside

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Alex MatulinaESG Manager

PPHE Hotel Group

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Nolan WrightHead of Supply Chain Operations and Finance

Belu Water

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James McComas FIHGeneral Manager

Champneys Eastwell Manor

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Mark Grant MIHSales Director

EP&T Global

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COMMERCIAL STRATEGY CONFERENCE – SINGAPORE
2025-05-29 08:00 - 2025-05-30 17:00 (Asia/Singapore)
For over 20 years, HSMAI has been organizing industry conferences focused on marketing and revenue optimization, providing education, insights, connections, and inspiration in these dynamic fields with events tailored for hoteliers.
Connect with influential industry leaders and pioneers. The speakers are carefully selected from a diverse group of industry thought-leaders.
Our Advisory Board plays a crucial role in shaping the annual program. These industry leaders assist in curating a comprehensive conversation that encompasses all hospitality commercial disciplines and fosters dialogue that generates innovative ideas for the industry.
Don’t miss out on this exceptional conference offering powerful educational and networking opportunities!

The Hotel Show
2025-05-27 10:00 - 2025-05-29 18:00 (Asia/Dubai)
The Hotel Show continues to be the flagship event for hospitality and F&B professionals across MENA. This year, the event reaches new heights with an enhanced focus on HITEC MENA, a dedicated event for hospitality technology and a fully reimagined Wellness sector, bringing together the very best in hospitality operations, game-changing technology, and wellness innovation. It’s the ultimate platform to source everything your hospitality and F&B business needs to thrive.
Register to visit The Hotel Show https://shorturl.at/9UEi3

Spotlight Conversation – May
2025-05-22 16:00 (Europe/London) | IoH Online
Spotlight Conversation | Conversation with Menzies LLP
Join us for our May Spotlight Conversation.
This month’s Spotlight Conversation is with Willorna Brock, Senior Consultant in HR Services Team at Menzies LLP.
Menzies are a leading UK business advisory and accountancy firm and an IoH Business Partner.
Willorna is joined by Kirsten Price from the Belfry Hotel & Resort and the conversation is about how the employment rights bill and the current employment legislation is affecting the hospitality industry.
If you have any questions about the event, please email events@instituteofhospitality.org

.fusion-button.button-1 {border-radius:2px;}Watch May’s Spotlight on demand

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IoH Northern Ireland | AGM 2025
2025-05-20 18:30 - 19:00 (Europe/London) | IoH Online
IoH Northern Ireland would like to invite you to attend their Annual General Meeting 2025.
The AGM will take place virtually on Teams on Tuesday 20 May at 6:30pm – 7:00pm.
All members of IoH Northern Ireland are encouraged to attend this event.
AGENDA:

1. Notice of the Meeting
2. Minutes of the last AGM
3. Report and Statement of Accounts
4. Election of Members to the Committee
5. Appointment of Honorary Auditor
6. Other General Business

Calling Notice
AGM Minutes 2024
2024 Annual Financial Statement
To attend the AGM please follow the link below to register your attendance.

.fusion-button.button-1 {border-radius:2px;}Register your attendance by emailing the region

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ROUNDTABLE: GENERAL MANAGERS – DELHI
2025-05-15 14:30 - 17:30 (Asia/Kolkata)
By Invitation Only
HSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue, Digital, Distribution, Marketing, Sales and Operational heads in the Hospitality Industry. The Roundtables are invitation-only and are deliberately small, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.
Please contact us if you would like to be invited.

IoH Scotland | AGM 2025
2025-05-15 14:30 - 15:30 (Europe/London) | IoH Online
The IoH Scotland Region would like to invite you to attend their Annual General Meeting 2025.
The AGM takes virtually on Zoom on Thursday 15 May at 2:30pm online via Zoom.
All members of IoH Scotland Region are encouraged to attend.
AGENDA:
1. Formal Notice of the Meeting
2. Apologies for Absence
3. Minutes of the last AGM
4. Matters Arising
5. Chair’s Annual Report
6. Report and Statement of Accounts
7. Appointment of Honorary Auditor
8. Committee Members
9. Other General Business
Calling notice and nomination form
Financial statement
2024 minutes
Please register by following the link below and filling out the registration form.

.fusion-button.button-1 {border-radius:2px;}Register to attend the IoH Scotland AGM 2025

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IoH Midlands | AGM 2025
2025-05-13 15:00 - 16:00 (Europe/London) | IoH Online
IoH Midlands would like to invite you to attend their Annual General Meeting 2025.
The AGM takes place virtually on Zoom on 13 May 2025 at 3:00pm – 4:00pm.
All members of IoH Midlands are encouraged to attend this event.
.fusion-button.button-3 {border-radius:2px;}FOLLOW THIS LINK TO JOIN VIA ZOOM
AGENDA:
1. Notice of the Meeting
2. Minutes of the last AGM
3. Report and Statement of Accounts
4. Election of Members to the Committee
5. Appointment of Honorary Auditor
6. Other General Business
Calling notice and nominations form
Financial statement

.fusion-button.button-4 {border-radius:2px;}Register to attend IoH Midlands AGM 2025

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Integrating Sustainability into Hospitality and Visitor Experience Management
2025-05-13 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
Elevate Hospitality through sustainability.
As this webinar is starting shortly, you can no longer register to join on-line. Please email joanne.smith@instituteofhospitality.org and we will send you an email with joining instructions. Alternatively, a recording of this webinar will be available on our website this afternoon.
Join us for an inspiring webinar on how to seamlessly integrate sustainability into hospitality and visitor experience management.
Today’s travellers seek meaningful, eco-conscious experiences, making sustainability a cornerstone of success in the modern hospitality industry. Join our panel of experts to hear more:
James McComas FIH – Champneys Eastwell Manor
Giang Ngo HTMi Hotel & Tourism Management Institute Switzlerand
Sarah Habsbury-Lothringen – Responsible Hospitality
Gina Camfield – Aramark UK & Global Offshore
Max Lawrence FIH – Hospitality Assured
Our webinars are free to our members and count towards their CPD activity.

IoH North | Thriving in the North
2025-05-13 09:00 - 17:00 (Europe/London) | Concorde Conference Centre, Wilmslow Old Road, Alltrincham, WA15 8XQ, United Kingdom
.fusion-button.button-1 {border-radius:2px;}BOOK YOUR TICKETS TO THRIVING IN THE NORTH

The Institute of Hospitality’s North Region are once again holding a conference especially for our #hospitalityfamily in the North of England. Thriving in the North, Hospitality Conference.
Taking place at Concorde Conference Centre, Manchester Airport on Tuesday 13 May 2025, the conference will take place all day, from 9am – 5pm.
The event is an opportunity for hospitality professionals to immerse themselves in information to support, guide and educate hospitality professionals so they can continue thriving in the north.
And thanks to our sponsors, this year, the event is completely free to attend!
Follow this link to view our programme.
Date: 13 May 2025
Time: 9:00am – 5:00pm
Cost: FREE
Agenda:

9:00-10:00
Registration & Coffee

10:00-10:10
Welcome
Welcome & housekeeping

10:10-10:40
Presentation
State of hospitality current news…what is needed to continue thriving?

10:40-11:00
Presentation
Northern Inspirational Speaker – Connectivity

11:30-12:00
Presentation
Leadership Pillar: Understanding the generations in our workforce

12:00-12:45
Panel Discussion – Host John Hollywood
Business Pillar: Sustainability

12:45-13;30
Lunch

13:30-14:15
Presentation
Pillar Self-care: Panel on well-being of people in hospitality.

14:15-14:35
Panel Discussion
Customer Pillar: Marketing

Host: Wayne Topley

14:35-14:45
Q&A
Bring it to life, find your USP.

15:00-15:45
Presentation
Our thriving profession: Things that matter

15:45-16:00
Thank you & Close

16:00-17:00
Drinks & Networking

Thanks to our sponsors who help make this an action-packed memorable event, free for all to attend, with lunch and refreshments included!

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.fusion-button.button-2 {border-radius:2px;}BOOK YOUR TICKETS TO THRIVING IN THE NORTH

With thanks to our sponsors:

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POWER-UP DELHI – EDUCATION & NETWORKING
2025-05-09 16:30 - 19:30 (Asia/Kolkata)

IoH Annual Golf Day, Dinner & Charity Auction
2025-05-08 | The Belfry Hotel and Resort, Lichfield Road, Wishaw,, Sutton Coldfield, B76 9PR, United Kingdom
IoH Annual Golf Day, Dinner & Charity Auction at The Belfry, in Partnership with Meiko UK
The IoH Annual Charity Golf Day, in Partnership with Meiko UK and supported by H&C News, is taking place on Thursday 8 May 2025 at The Belfry Hotel and Golf Resort near Birmingham.
Now in its 4th year, it is a day of networking, fun and fundraising for the Institute’s Youth Council initiative, which provides mentoring, networking and professional development support to young hospitality professionals globally.
Four-Ball teams
Join us and experience this incredible Ryder-Cup course for yourself. Teams will be provided with:

Tea, Coffee, Bacon and Vegetarian Rolls on arrival
Two Buggies per team
Drink and a Sausage Roll at the Halfway House
Plus a three-course dining experience to conclude the day

£1,195 + VAT
There will be awards for the Longest Drive, Nearest the Pin, and Winning Team when we all meet in the clubhouse to conclude our day with a wonderful dinner overlooking the golf course.
To book your team of four please follow the link below. You will be redirected to register your team and to book on the H&C News website.

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