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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260407T100000
DTEND;TZID=Europe/London:20260407T110000
DTSTAMP:20260414T155047
CREATED:20260309T234130Z
LAST-MODIFIED:20260407T131121Z
UID:24018-1775556000-1775559600@events.ehotelier.com
SUMMARY:Future-Proofing Hospitality Careers
DESCRIPTION:***As this webinar is taking place shortly\, you can no longer register to attend on-line. Please email joanne.smith@instituteofhospitality.org and we will send you a link with the joining instructions.  Alternatively\, a recording of this webinar will be available on our website today.*** \nThe hospitality industry is evolving rapidly\, shaped by changing guest expectations\, new technologies and shifting workforce dynamics. For professionals at every stage of their journey\, the ability to adapt\, grow and develop new skills is becoming more important than ever. \nThis webinar explores how individuals can future-proof their careers by building resilience\, strengthening professional skills and staying ahead of emerging industry trends. Through practical insights and real-world perspectives\, the session will highlight how hospitality professionals can continue to grow\, remain relevant and unlock new opportunities in a changing landscape. \nOur panel: \nDimitri Lera Lecturer & PhD Candidate at GBS – University of Essex\nZoe Adjey Senior Lecturer in Hospitality & Events – University of East London\nScott Robson Lead Executive Coach & Facilitator – Dorchester Collection Academy\nChristopher Fisher Food & Beverage Duty Manager – Eastwell Manor\nZoe Wesson MIH Food & Beverage Manager – The Waldorf Hilton London \nIoH webinars are free for our members with a small fee for non-members\, and count towards your CPD activity!
URL:https://events.ehotelier.com/event/future-proofing-hospitality-careers/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/03/Future-Proofing-Hospitality-Careers-AtMpkr.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260318T150000
DTEND;TZID=Europe/London:20260318T160000
DTSTAMP:20260414T155047
CREATED:20260209T232635Z
LAST-MODIFIED:20260317T235645Z
UID:23890-1773846000-1773849600@events.ehotelier.com
SUMMARY:IoH South West | How the Hospitality industry and higher education can work in symphony
DESCRIPTION:Webinar | How the Hospitality industry and higher education can work in symphony\nJoin the IoH South West Region for a CPD webinar on hospitality and higher education. \nSpeaker: Dr Richard Parkman BSc (Hons)\, MSc\, PhD\, PGCE\, PGCert\, CBME\, FIH\, Associate Head Plymouth Business School (International & Partnerships)\, Associate Professor in\nTransnational Education & Management Plymouth Business School. \nThe hospitality education sector plays a crucial role in developing a skilled workforce needed to sustain a dynamic\, global hospitality industry. As the sector evolves in response to technological change\, shifting consumer expectations\, and increasing competition\, hospitality education must remain closely aligned with real-world practice to stay relevant. This requires meaningful engagement from industry partners who can provide current insights\, placement opportunities\, and collaborative learning experiences that mirror contemporary operational challenges. Strong industry–education partnerships ensure that hospitality graduates are not only academically prepared but also equipped with the practical skills\, professional behaviours\, and innovative thinking that employers demand. In turn\, such collaboration supports the long-term growth\, resilience\, and competitiveness of the hospitality sector itself. \nThis webinar is free for members and non-members. \n.fusion-button.button-1 {border-radius:2px;}Book your free place at the webinar here\n 
URL:https://events.ehotelier.com/event/ioh-south-west-webinar/
LOCATION:IoH Online
CATEGORIES:CPD event,IoH South West,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/02/IoH-South-west-Webinar-March-2026-1zxoPc.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260317T100000
DTEND;TZID=Europe/London:20260317T110000
DTSTAMP:20260414T155047
CREATED:20260224T232642Z
LAST-MODIFIED:20260317T235644Z
UID:23959-1773741600-1773745200@events.ehotelier.com
SUMMARY:Masterclass: Coaching Conversations for Hospitality Managers
DESCRIPTION:In today’s hospitality environment\, strong leadership is no longer just about directing performance\, it is about unlocking it. \nOur first webinar in March is a masterclass designed to equip hospitality managers with practical coaching skills that build confidence\, accountability and stronger team performance. \nWe will explore how to structure effective coaching conversations\, ask powerful questions\, navigate challenging dialogue\, and create a culture of growth rather than dependency. Whether you are leading front line teams or senior supervisors\, this session will provide practical tools you can apply immediately to elevate engagement\, retention and results.
URL:https://events.ehotelier.com/event/masterclass-coaching-conversations-for-hospitality-managers/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/02/17-Mar-26-Masterclass-Coaching-Conversations-for-Hospitality-Managers-1-1-8ISlJf.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260224T100000
DTEND;TZID=Europe/London:20260224T110000
DTSTAMP:20260414T155047
CREATED:20260115T215631Z
LAST-MODIFIED:20260224T232641Z
UID:23789-1771927200-1771930800@events.ehotelier.com
SUMMARY:CVs that Work in 2026: Selling Yourself in Hospitality’s New Era
DESCRIPTION:CVs in hospitality are changing. In a sector shaped by skills shortages\, evolving roles\, technology\, and shifting expectations\, standing out on paper now requires far more than listing job titles and responsibilities. \nThis webinar explores what makes a CV effective in 2026\, focusing on how hospitality professionals can clearly communicate their value\, potential\, and professional identity. From senior leadership and operational insight to academic perspective and student experience\, the panel will examine how recruitment expectations are changing and what employers are really looking for. \nDesigned as a practical and CPD-eligible session\, the discussion will offer clear guidance for professionals at different stages of their career\, helping attendees better position themselves in hospitality’s new era. \nOur expert panel\, hosted by our Commercial Manager Sidiqa Hazara AIH will be: \n\nBasel Jabri MIH – Montcalm Collection\nMarco Cagnetta – Vetara Matera\nMajda El Azzouzy – Hospitality Student\n\nInstitute of Hospitality webinars are free for our members\, and count towards your CPD activity.
URL:https://events.ehotelier.com/event/cvs-that-work-in-2026-selling-yourself-in-hospitalitys-new-era/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/02/24-February-2026-CVs-that-Work-in-2026-Selling-Yourself-in-Hospitalitys-New-Era-1-1-RmzUTt.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260210T100000
DTEND;TZID=Europe/London:20260210T110000
DTSTAMP:20260414T155047
CREATED:20260115T215628Z
LAST-MODIFIED:20260210T232634Z
UID:23787-1770717600-1770721200@events.ehotelier.com
SUMMARY:AI and Automation in Hospitality
DESCRIPTION:***As this webinar is taking place shortly\, you can no longer register to attend on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you a link with the joining instructions.  Alternatively\, there will be a recording of this webinar available on our website shortly after 11.00am.*****\nJoin us on 10 February for a webinar on AI and Automation in Hospitality\nAI automation is no longer a future concept\, it is already reshaping how hospitality businesses operate\, make decisions\, and serve their people and guests. \nThis panel discussion explores how AI automation can be applied practically across hospitality\, from operational efficiency and systems integration to commercial performance and human impact. Rather than focusing on hype or technical jargon\, the session will look at real-world use cases\, leadership considerations\, and the balance between technology\, people\, and culture. \nBringing together perspectives from executive leadership\, AI and ERP implementation\, academic research\, and commercial strategy\, the discussion will examine what hospitality leaders need to understand now\, what mistakes to avoid\, and how to approach AI automation responsibly and effectively. \nOur panel:  \n\nAlexander Muir FIH – Anglia Ruskin\nNeha Dubey – AI User Relationship Researcher\nChris Gunton – CGA Integration\nTurun Ralla – Momentum Services Ltd\n\nIoH webinars are free for our members and count towards your CPD activity. Book at the link! 
URL:https://events.ehotelier.com/event/ai-and-automation-in-hospitality/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2026/01/10-February-2026-AI-and-Automation-in-Hospitality-CWoaaC.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260122T100000
DTEND;TZID=Europe/London:20260122T110000
DTSTAMP:20260414T155047
CREATED:20251124T191119Z
LAST-MODIFIED:20260122T215620Z
UID:23533-1769076000-1769079600@events.ehotelier.com
SUMMARY:Preparing for Net Zero: Reducing your Emissions
DESCRIPTION:In this webinar\, you’ll learn the benefit of having a Carbon Reduction Plan in Hospitality and how to start the journey to track and reduce your emissions. \nThe Institute’s Head of Professional Development Aymen Fetouak MIH will be joined by Jonathan Jones and Peta Day of Green Ibex. \nAbout Green Ibex:\nGreen Ibex  was founded (in 2020) to support business leaders and sustainability teams – to help make sense of\, accelerate\, and realise their vision and ambitions. \nThey blend decades of commercial and project delivery experience with a strategic yet pragmatic approach. We help clients merge business growth with sustainability targets – so they can transition to a net-zero world and thrive in it. \nGreen Ibex’s team collectively brings a wealth of experience in programme management\, sustainability\, commercial\, business development and marketing. Our experienced team ensures that initiatives are broken down in phases and managed effectively. We introduce the necessary frameworks to maintain transparency\, ensure continuity\, and maximise benefits.
URL:https://events.ehotelier.com/event/preparing-for-net-zero-reducing-your-emissions/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/12/ioh-webinar-22-jan-prep-for-net-zero-ibex-gmn5TK.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260113T100000
DTEND;TZID=Europe/London:20260113T110000
DTSTAMP:20260414T155047
CREATED:20251208T192620Z
LAST-MODIFIED:20260113T215619Z
UID:23593-1768298400-1768302000@events.ehotelier.com
SUMMARY:Wellbeing at Work: Building Mentally Healthy Hospitality Teams
DESCRIPTION:The hospitality industry is built on people\, yet long hours\, high pressure environments\, and constant customer expectations can take a serious toll on wellbeing. \nJoin us for our first webinar of 2026 where we bring together senior leaders and emerging professionals from across hospitality\, education\, and corporate services to explore how organisations can move beyond awareness and embed mental health into everyday practice. \nOur expert panel\, hosted by Jupiter Humphrey-Bishop MIH – The Royal Household \n\nGina Camfield – Aramark\nMario Alves – University of East London\nKarim Boulet MIH – Banyan Tree Vabbinfaru\nRosie Radwell MIH – Marsham Court Hotel\n\nInstitute of Hospitality webinars are free for members and count towards your CPD activity.
URL:https://events.ehotelier.com/event/wellbeing-at-work-building-mentally-healthy-hospitality-teams/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/12/13-January-2026-Wellbeing-at-Work-1-b80vbv.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260106T130000
DTEND;TZID=Europe/London:20260106T140000
DTSTAMP:20260414T155047
CREATED:20251218T201126Z
LAST-MODIFIED:20260106T214120Z
UID:23632-1767704400-1767708000@events.ehotelier.com
SUMMARY:Real Stories\, Real Growth Inside the IoH Mentor Me Programme
DESCRIPTION:Mentoring has become one of the most powerful development tools in today’s hospitality landscape\, supporting professionals at every level through guidance\, confidence-building and personalised growth. \nIn this session\, we open the doors to the IoH Mentor Me programme and explore its real impact through the voices of mentors and mentees who use it every day. \nWe will look at why mentoring matters more than ever in a people-first industry\, how it strengthens wellbeing and retention\, the skills most mentees want to build\, and the myths that often hold people back from getting involved. \nOur Panel\, hosted by Head of Professional Development Aymen Fetouak MIH is: \n\nChris Murray of PLD\nPaul Hunger FIH of Swinton Estate\nSyed Thameesudeen FIH of Fignoli Consulting OÜ\nRyan Thomas AIH of Whitbread\n\nThis webinar will later be available on demand for members who wish to revisit the insights and discover how the Mentor Me platform can support their own development journey.
URL:https://events.ehotelier.com/event/real-stories-real-growth-inside-the-ioh-mentor-me-programme/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/12/6-Jan-2026-Real-Stories-Real-Growth-Inside-the-IoH-Mentor-Me-Programme-1-EAsVBo.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251127T100000
DTEND;TZID=Europe/London:20251127T110000
DTSTAMP:20260414T155047
CREATED:20251023T172715Z
LAST-MODIFIED:20251127T191121Z
UID:23359-1764237600-1764241200@events.ehotelier.com
SUMMARY:The Budget Breakdown: Survival\, Strategy and Growth for Hospitality
DESCRIPTION:As the hospitality sector prepares to navigate the new fiscal landscape\, our expert panel breaks down what the latest UK Budget means for operators\, investors\, and business leaders. \nJoin Head of Professional Development Aymen Fetouak MIH\, IoH CEO Robert Richardson FIH MI\, IoH Chair Martin Traynor OBE FIH\, Chair of the Night Time Industries Association (NTIA) Sacha Lord FIH\, Declan O’Connell from Menzies and Abhijeet Soni of QX Global as they explore key financial impacts across tax\, VAT\, business rates\, and employment costs\, while addressing the wider challenges of inflation\, energy pricing\, and profitability in 2026.\nGain practical insight into how businesses of all sizes can adapt\, protect margins\, and plan for sustainable growth in a rapidly changing economy.
URL:https://events.ehotelier.com/event/the-budget-breakdown-survival-strategy-and-growth-for-hospitality/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/11/27-Nov-THe-Budget-Breakdown-Survival-Strategy-Growth-for-Hospitality-1-WAIcjM.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251111T100000
DTEND;TZID=Europe/London:20251111T110000
DTSTAMP:20260414T155047
CREATED:20251030T181121Z
LAST-MODIFIED:20251111T184118Z
UID:23407-1762855200-1762858800@events.ehotelier.com
SUMMARY:Mastering Service Leadership & Excellence in Hospitality & Toursim
DESCRIPTION:In an industry built on people and experiences\, exceptional service leadership is the true differentiator. \nThis webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern\, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and empathy\, our expert panel will share practical strategies\, real-world insights\, and leadership approaches that inspire excellent at every level. \nOur expert panel\, hosted by our DEIB Lead Rya White AIH are: \n\nMarion Paturiel – MCP Consult\nAritra Raha AIH – Sales & Product Trainer\nMax Lawrence FIH – Hospitality Assured\n\nIoH webinars are free for our members to attend and count towards CPD activity.
URL:https://events.ehotelier.com/event/mastering-service-leadership-excellence-in-hospitality-toursim/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/11/11-November-2025-Marketing-Service-Leadership-Excellence-in-Hospitality-Toursim-1-9olehe.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251028T100000
DTEND;TZID=Europe/London:20251028T110000
DTSTAMP:20260414T155047
CREATED:20251009T162633Z
LAST-MODIFIED:20251028T175619Z
UID:23289-1761645600-1761649200@events.ehotelier.com
SUMMARY:6:12pm is the new 8pm
DESCRIPTION:In 2025\, 5\,000 British consumers were surveyed about their going out and eating out preferences. \nConsumer behaviour is shifting towards going out earlier\, with the new preferred start time for consumers’ bookings at restaurants\, pubs and bars now sitting at 6:12pm. \nThis marks a continuance of a trend that started post-pandemic\, with consumers increasingly favouring convenience when it comes to their visits to hospitality venues. \nBut what are the key factors that are influencing this shift towards earlier booking times?\nWhich consumers are seeing the biggest behavioural shifts?\nAnd what are the biggest priorities for guests when choosing to visit hospitality venues earlier? \nJoin Aymen Fetouak who will be discussing with Stuart Derricott\, exclusive research from Zonal and CGA by NIQ revealing a shift in consumer behaviour towards going out earlier when visiting pubs\, bars and restaurants\, as well as the factors influding this shift.  A link to the full research can be found here \n 
URL:https://events.ehotelier.com/event/612pm-is-the-new-8pm/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/10/6.12pm-is-the-new-8pm-1-XFc49H.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T100000
DTEND;TZID=Europe/London:20251014T110000
DTSTAMP:20260414T155047
CREATED:20251002T161121Z
LAST-MODIFIED:20251014T165640Z
UID:23241-1760436000-1760439600@events.ehotelier.com
SUMMARY:Shaping the Future: Bold Strategies for the Next Era of Tourism and Hospitality
DESCRIPTION:The tourism and hospitality industry is evolving at unprecedented speed\, driven by shifting guest expectations\, rapid technological advances\, and the urgent need for sustainable practices. In this CPD-accredited webinar\, a panel of leading experts will explore the bold strategies that will define the sector’s next era. \nFrom harnessing AI to enhance the customer journey\, to embedding sustainability in everyday operations\, to bridging the widening skills gap\, our speakers will share insights\, practical approaches\, and forward-thinking solutions to help you stay ahead. \nHosted by Richard Hatter FIH\, Richard will be joined by Professor Lisa Wyld FIH\, Martin Kubler FIH\, Alper Zan FIH\, and Rita Varga as they discuss the challenges and opportunities shaping the industry’s future and leave with actionable strategies you can apply in your organisation today.
URL:https://events.ehotelier.com/event/shaping-the-future-bold-strategies-for-the-next-era-of-tourism-and-hospitality/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/10/14-October-2025-Shaping-the-Future-1-lYx4qQ.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251002T100000
DTEND;TZID=Europe/London:20251002T110000
DTSTAMP:20260414T155047
CREATED:20250908T145738Z
LAST-MODIFIED:20251002T161119Z
UID:23102-1759399200-1759402800@events.ehotelier.com
SUMMARY:Hospitality Apprenticeships – What Employers Need to Know Now
DESCRIPTION:Supporting Hospitality Apprenticeships Week | 29th September – 5th October 2025 \nWe’re in the midst of the biggest shake-up to apprenticeships since the introduction of the Apprenticeship Levy in 2017 – and hospitality employers need to be prepared. \nJoin our Head of Professional Development\, Aymen Fetouak MIH\, as he welcomes Jill Whittaker OBE FIH\, Executive Chair of HIT Training Ltd\, for a practical and insightful session exploring what these changes mean for your business\, your workforce strategy\, and your access to future skills. \nYou’ll get clear updates on the key developments shaping the system right now\, including: \n\nSkills England and the Future of Funding – where hospitality fits in the government’s new priorities and why it’s essential the sector is heard.\nShorter Duration Apprenticeships – how 8-month programmes are unlocking faster\, more responsive skills development.\nFunding for Level 7 Senior Leader Apprenticeships – what’s changing\, and how to make the most of the opportunity before restrictions tighten.\nFoundation Apprenticeships – a new entry-level pathway to help more young people take their first step into hospitality careers.\nChanges to Off-the-Job Training Requirements – what is changing and what it means for you.\nThe Growth and Skills Levy – what may replace the current Apprenticeship Levy and how it could support wider workforce planning.\n\nJill will be joined by Jonathan Foot FIH\, director of skills and early careers at Compass Group UK & Ireland\, who’ll share how they’re navigating the changes and using apprenticeships to build strong\, sustainable teams. \nIoH webinars are free for our members and count towards your CPD activity!
URL:https://events.ehotelier.com/event/hospitality-apprenticeships-what-employers-need-to-know-now/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/09/2-Oct-2025-Hospitality-Apprenctice-M6h453.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250916T100000
DTEND;TZID=Europe/London:20250916T110000
DTSTAMP:20260414T155047
CREATED:20250701T192710Z
LAST-MODIFIED:20250916T152701Z
UID:22688-1758016800-1758020400@events.ehotelier.com
SUMMARY:Unlocking the Secrets of Financial Success in Hospitality
DESCRIPTION:Join our expert panel for an insightful webinar on unlocking the secrets of financial success in hospitality. \nRya White AIH\, DEIB Lead at the Institute of Hospitality hosts our September webinar and hears from Andy Morris FIH of Enhance Hospitality\, Natalie Lovegrove MIH or Entegra\, Michelle Parnham of Avendra International and Chris Wardle FIH of ERA Group\, who will be discussing budgeting\, forecasting\, cashflow and procurement. \n 
URL:https://events.ehotelier.com/event/unlocking-the-secrets-of-financial-success-in-hospitality/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
ATTACH;FMTTYPE=image/jpeg:https://events.ehotelier.com/wp-content/uploads/sites/4/2025/07/16-Sept-2025-Unlocking-the-Secrets-of-Financial-Success-in-Hospitality-Z0zSDc.jpg
END:VEVENT
END:VCALENDAR