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SUMMARY:Mastering Service Leadership & Excellence in Hospitality & Toursim
DESCRIPTION:In an industry built on people and experiences\, exceptional service leadership is the true differentiator. \nThis webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern\, fast-evolving environment. From empowering teams and shaping guest experience to embedding a culture of accountability and empathy\, our expert panel will share practical strategies\, real-world insights\, and leadership approaches that inspire excellent at every level. \nOur expert panel\, hosted by our DEIB Lead Rya White AIH are: \n\nMarion Paturiel – MCP Consult\nAritra Raha AIH – Sales & Product Trainer\nMax Lawrence FIH – Hospitality Assured\n\nIoH webinars are free for our members to attend and count towards CPD activity.
URL:https://events.ehotelier.com/event/mastering-service-leadership-excellence-in-hospitality-toursim/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
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