IoH in Conversation | In hospitality do we have customers or guests? Host: Rohaise Rose-Bristow FIH MI, Owner-Director of The Torridon Co-Hosts: Andrew Boer, Principal, Edge Hotel School Rosie Wilkins AIH, House Manager at PIG in the South Downs Running monthly on Zoom, IoH in Conversation is free and open to anyone to attend, whether they are […]
IoH in Conversation | Team Retention Strategies Host: Neil Newman, Director of Operations, Gather Co-Hosts: Mary Eniolu MIH, Founder Owner, Can do Academy Sam Coulstock FIH, Head of Professional Development, Institute of Hospitality Objective To discuss and review the common pitfalls associated with team retention, whilst our co-hosts will bring their views, thoughts, suggestions and […]
IoH in Conversation | Hospitality, the link between learning and industry Host: Jakob Gowin MIH, General Manager, Meliá White House Co-Hosts: Keiron Bailey, Director, Otolo Lisa Wyld FIH, Head of […]
IoH in Conversation | The importance of delivering extraordinary guest experiences Host: Andrew Kendrick, Managing Director Hotels, Splendid Hospitality Co-Hosts: Chris Hale, Group Marketing Director, Splendid Hospitality Running monthly on Zoom, IoH in Conversation is free and open to anyone to attend, whether they are part of our hospitality family, or are just interested to hear about […]
IoH in Conversation | How to build the service workplace of the future Join William Meadows, Director, UX & Design at Planday at 10:30am on Thursday 20 June for a conversation about building the service workplace of the future! Running monthly on Zoom, IoH in Conversation is free and open to anyone to attend, whether they […]
IoH in Conversation | What is the point of SOPs if they aren’t measured! The Challenge of Brand Consistency. Join Graham Hardiman FIH, Managing Partner, The Mystery Partnership at 10:30am on Thursday 18 July for a conversation about SOPs and brand consistency. Graham will be joined by guest hosts, Jonathan Raggett FIH MI, Worldwide Chief Executive […]
IoH in Conversation | Optimising Daily Payroll Monitoring: Achieving Targets and Ensuring Adequate Cover Join Sinead Marron, Director of Growth UK, Alkimii at 10:30am on Thursday 29 August for a conversation about optimising your daily payroll monitoring. Sinead will be joined by Anne-Marie Murphy, Chief Financial Officer, Ashford Castle & The Lodge (part of the Red Carnation Collection) and Charlie […]
IoH in Conversation | Best practices in becoming a student-friendly hospitality employer Join Host Dr Agnieszka Rydzik Associate Professor at the University of Lincoln and the founder of the Good […]
IoH in Conversation | Navigating the food waste regulations: A Keenan conversation Join Grant Keenan Managing Director at Keenan Recycling and Co-Host: Steve Packer, Chief Financial Officer from Heart with Smart Group […]
IoH in Conversation | Inspiring Leadership Excellence Join Victoria Shaw Director of Talent & Culture at Cycas Hospitality and Co-Host: Philip Steiner FIH, General Manager at Bankside Hotel for a […]
