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DTSTART;TZID=Europe/London:20260609T100000
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UID:24237-1780999200-1781002800@events.ehotelier.com
SUMMARY:Managing Conflict in Hospitality Teams: From Tension to Trust
DESCRIPTION:***As this webinar is taking place shortly\, you can no longer book to attend on-line.  Please email joanne.smith@instituteofhospitality.org and we will send you a link with the joining instructions.  Alternatively\, a recording of this webinar will be available shortly after 11.00am on our website.*** \nConflict in hospitality is inevitable\, fast-paced environments\, long hours\, cultural diversity\, and high guest expectations all create pressure points within teams. The real difference\, however\, lies in how that conflict is handled. \nThis webinar explores how leaders and teams can move beyond tension and use conflict as a tool for trust\, performance\, and stronger working relationships. Drawing on experience from operations\, HR\, coaching\, and academia\, the panel will unpack what conflict really looks like on the ground\, why it often goes unresolved\, and how to address it in a way that strengthens rather than divides teams. \nThis session will provide practical insight into managing difficult conversations\, navigating personality clashes\, and building a culture where challenge is constructive and trust is sustained.
URL:https://events.ehotelier.com/event/managing-conflict-in-hospitality-teams-from-tension-to-trust/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
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DTSTART;TZID=Europe/London:20260623T100000
DTEND;TZID=Europe/London:20260623T110000
DTSTAMP:20260618T101018
CREATED:20260601T151126Z
LAST-MODIFIED:20260617T161127Z
UID:24407-1782208800-1782212400@events.ehotelier.com
SUMMARY:The Inclusive Leadership & DEIB
DESCRIPTION:Inclusive Leadership and Diversity\, Equity\, Inclusion and Belonging (DEIB) continue to shape the future of hospitality\, education and workplace culture across the globe. This webinar brings together industry and academic leaders to explore what inclusive leadership looks like in practice\, how organisations can create environments where people genuinely feel valued and heard and the role leadership plays in driving long-term cultural change.
URL:https://events.ehotelier.com/event/the-inclusive-leadership-deib/
LOCATION:Online Webinar Institute of Hospitality
CATEGORIES:CPD event,Webinars
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