eHotelier Events

AI and Automation in Hospitality
2026-02-10 10:00 - 11:00 (Europe/London) | Online Webinar Institute of Hospitality
Join us on 10 February for a webinar on AI and Automation in Hospitality
AI automation is no longer a future concept, it is already reshaping how hospitality businesses operate, make decisions, and serve their people and guests.
This panel discussion explores how AI automation can be applied practically across hospitality, from operational efficiency and systems integration to commercial performance and human impact. Rather than focusing on hype or technical jargon, the session will look at real-world use cases, leadership considerations, and the balance between technology, people, and culture.
Bringing together perspectives from executive leadership, AI and ERP implementation, academic research, and commercial strategy, the discussion will examine what hospitality leaders need to understand now, what mistakes to avoid, and how to approach AI automation responsibly and effectively.
Our panel:

Alexander Muir FIH – Anglia Ruskin
Neha Dubey – AI User Relationship Researcher
Chris Gunton – CGA Integration
Turun Ralla – Momentum Services Ltd

IoH webinars are free for our members and count towards your CPD activity. Book at the link!

CVs that Work in 2026: Selling Yourself in Hospitality’s New Era
2026-02-24 10:00 - 11:00
Join us for our second webinar of the month on 24 February at 10am
CVs in hospitality are changing. In a sector shaped by skills shortages, evolving roles, technology, and shifting expectations, standing out on paper now requires far more than listing job titles and responsibilities.
This webinar explores what makes a CV effective in 2026, focusing on how hospitality professionals can clearly communicate their value, potential, and professional identity. From senior leadership and operational insight to academic perspective and student experience, the panel will examine how recruitment expectations are changing and what employers are really looking for.
Designed as a practical and CPD-eligible session, the discussion will offer clear guidance for professionals at different stages of their career, helping attendees better position themselves in hospitality’s new era.
Our expert panel, hosted by our Commercial Manager Sidiqa Hazara AIH will be:

Basel Jabri MIH – Montcalm Collection
Marco Cagnetta – Vetara Matera
Majda El Azzouzy – Hospitality Student
Nicholas Davies – Glasgow University

Institute of Hospitality webinars are free for our members, and count towards your CPD activity.
