This year´s HSMAI Day UK will take place at beautiful St James Court Hotel in London which is part of Taj Hotels
The HSMAI Day, UK
Thursday 12 September from 12:00 pm – 6:30 pm (including networking and drinks)
Lunch and networking from 12-1 pm
St James Court Hotel, 54 Buckingham Gate, Westminster, London
Press here to download the programme
It is free for HSMAI members working directly in the Hotel & Travel industry!
Press here to sign up!
Understanding the true value of loyalty programmes
Who Should Attend:
- Hotel ownership groups that wonder about the value of the loyalty programme (after all, the owner may think “if it is such a strong brand, why do I need a Loyalty programme?”)
- Those who want to know how to calculate the value of such programmes
- Others involved in managing those guests who are part of the hotel’s loyalty programme
- Revenue managers who must learn to incorporate loyalty into their forecasting
Following the educational programme we open for networking and drinks until 6:30 pm
Press here to sign up! It is free from HSMAI members working directly in the Hotel & Travel industry!
As a member of HSMAI you can attend the HSMAI Day for free now. This is a new arrangement since last year, linked to several changes and the new membership prices. Depending on what membership your company has with HSMAI, you can have a certain amount of participants attending the HSMAI Day free of charge.
If you have any questions, please contact Benedicte on [email protected]
We have a special rate for accommodation at this hotel with rooms from GBP 230. (Rates include VAT & Breakfast) Book HERE. The hotel is very popular so it fills up very quickly. First come first served!