IoH in Conversation | What is the point of SOPs if they aren’t measured! The Challenge of Brand Consistency.

Join Graham Hardiman FIH, Managing Partner, The Mystery Partnership at 10:30am on Thursday 18 July for a conversation about SOPs and brand consistency.

Graham will be joined by guest hosts, Jonathan Raggett FIH MI, Worldwide Chief Executive Officer, Red Carnation Hotels and Veryan Palmer FIH MI, Family Director, Headland Hotel Newquay.

Running monthly on Zoom, IoH in Conversation is free and open to anyone to attend, whether they are part of our hospitality family, or are just interested to hear about the industry and the people who work in it.

There is no need to book your place in advance, simply set a reminder on your calendar and join us on the day.

The Zoom link to use every month is: https://zoom.us/j/94201696482. The meeting ID is 942 0169 6482.

If you have any questions about the event, please email events@instituteofhospitality.org