Mystery Guest and the importance of feedback in the hospitality industry

Join us at 10:30am (GMT) on Thursday 1 September for our regular, free, fortnightly, virtual IoH in Conversation meeting.

Host: Michele Prete, Founder & Head of Coaching at Hospite – The Italian Hospitality Academy

Guest: Alberto Tita,  Hotel Trainer and Consultant at Hospite – The Italian Hospitality Academy

Topic: Mystery Guest and the importance of feedback in the hospitality industry.

Running fortnightly on Zoom, IoH in Conversation is open to anyone to attend, whether they are part of our hospitality family, or are just interested to hear about the industry and the people who work in it.

There is no need to book your place in advance, simply set a reminder on your calendar and join us on the day.

To join, simply follow the link below at 10:30 am GMT on Thursday 1 September.

We do hope you can join us. Everyone is welcome.

The zoom link to use each week is: https://zoom.us/j/94201696482. The meeting ID is 942 0169 6482.

If you have any questions about the event, please email events@instituteofhospitality.org