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- How is digital influencing distribution and what is the way forward? Speaker: Brij Bhushan Chachra, Vice President Revenue & Distribution, The Indian Hotels Company Limited (IHCL)
- How does tech and processes need to change to improve the CX experience? Speaker: (Hotel Digital panellist TBA)
- How can Sales and Revenue leverage digital to improve results? Speaker: (Hotel Sales Panellist TBA)
- How can commercial teams work together to focus on ancillary revenue, who does what? (all)